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Vista: The Installation Package Could Not Be Opened

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The obvious aside: Maybe I should've bought a mac and maybe I should've stuck with XP. I can assure all of you that you were right. On to the problem:

Vista Home Premium after a recent install has decided it doesn't want to install certain software applications (iTunes, H-P updates, etc.) Some programs (Creative Soundblaster, SureThing, Acrobat Pro) have installed just fine. I am nearly insane after trying all the ideas posted on the Internet. Strangely, no one ever posts back to say the problem was resolved--they seem to fall off the face of the earth though I have not checked any asylums.

Particulars:

Vista Home Premium SP1
RAM: 2GB
Hard Drive: 160GB; 500GB--530GB free
PROCESSOR: Pentium IV
Security: McAfee

I have tried shutting everything down, deactivating and reactivating the installer, running as administrator, etc. If it seems basic, I've tried it. Microsoft Problems & Solutions is silent; the Microsoft database is no help. There isn't even an error code, just a suggestion to contact the software manufacturer because the installation package is not valid.

I submit myself to ridicule, but do so knowing the best talent reads TechRepublic

18 replies

by Former member

What do you mean by:
"The Installation Package Could Not Be Opened"?.

A little bit more on this would be nice. Do not go off subject. Keep to the point please.

Please post back if you have any more problems or questions.

by rsmastersjr

Vista was bought brand new--not an upgrade. Here is the text of a post on another forum:

For every Windows Installer file that I try to install, my Windows Vista says:

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.

This is the message but I can install some things as noted above. The odd thing is I've installed iTunes on a home premium copy of Vista before. The last thing I tried was downloading a new version of Windows Installer 4.5--it didn't work. I've saved it, run it as Administrator--that doesn't work. Nothing I've tried to install is anything that didn't install on Vista before.

Here's an interesting tidbit: After reinstalling Windows Installer Vista wouldn't touch the download from Apple but would download one from filehippo--it still didn't work. I'm wondering if this is SP1 quirk? Microsoft has nothing about this to my knowledge.

by thumbsup2

Is this software that won't install new software designated as Vista compatible? Or, are you trying to install old stuff that wasn't designed to run on Vista?

by rsmastersjr

But is SP1 so different that it is not compatible with regular Vista?

by rsmastersjr

The Heath Stewart stuff was as close to getting to a solution as I've been able to get. A little beyond me, however. Thanks for the lead.

by rob miners

to double check you Region and Language settings. Over here I have seen a lot of PC's set to Tijuana. Also try turning off UAC.

< speel chucker >

by older mycroft

I'm wondering if this could be the old problem of Vista not seeing something because of a combination of :-

#1 The file is not where Vista 'expects' it to be.
#2 You have manually copied the file to a self-made directory and are invoking the install from this location.
#3 You are not presenting this installer to Vista in Vista's 'conventional manner', namely from an inserted optical disc or thumb drive.

I have consumed copious quantities of both caffeine and co-codamol before finally figuring out this particular quirk of Vista.

by rsmastersjr

They're with the other system files. I do think your idea (#1) that Windows isn't sure where to look is on the right track. #2 is possible--but I'm using a user and folders created during the Vista install. I wish it were as simple as #3. Thanks for your input. co-codamol?

by older mycroft

Try copying one of the installers into the directory ([i]I don't like / use Vista so I'm guessing now[/i]) where your User ID is. Then run it from that location.

Otherwise try running them from a CD or memory stick.

Co-Codamol is simply a strong painkiller - something I found useful while fighting with the radical Vista file system. Good for taking the edge off a Vista-induced headache! ;)

by rob miners

try turning on File Shareing. Vista has a few peculiarities that I haven't been able to fathom.

by rsmastersjr

File sharing is another one of those Vista "quirks". I've got it on.

Thanks for looking in on this. Off a product page, I got the following marching orders:

Method 1: Unregister and Then Re-register Windows Installer
Method 2: Upgrade to Higher Windows Installer Version
Method 3: Uninstall Failed Product using the Windows Installer CleanUp Utility
Method 4: Check Windows Installer Startup Type
Method 5: Clear the Contents of User and System "temp" Folders
Method 6: Enable Windows Installer logging
Method 7: Ensure that DCOM and System Permissions are Correct
Method 8: Update Removal Process
Method 9: Check the Length of Installation Path And Environment Variables
Method 10: Fresh Installation Packet
Method 11: Check Your System for One or More Pending Installations
Method 12: Get Update MSI Package for the Program

I've gone through the first five--some for the second or third time. I'm getting ready to do the logging thing. And that's the crux of the matter: Why should a consumer (not a computer beginner but not an expert) have to pursue these types of solutions in the first place. I'm learning lots of new stuff but I should be working on my dissertation in...marketing.

An interesting point I've tried a clean install on a blank partition and an install over the O/S and it comes back saying I'm missing a file and the install can't be completed. This is happening off an OEM disk.

by rob miners

to another CD/DVD Drive that you could slip into the PC. Apart from cleaning the DVD that is all that I can think of at the moment.

No one should have to contend with the amount of issues that crop up with Vista. There are so many things that can go wrong with it and there are no logical answers to most of the problems. There is a possibility that you have a corrupt install from the onset if your DVD Drive is playing up.

by rsmastersjr

Are you talking about the Windows Installer or the applications?

Thanks for your input, by the way.

by older mycroft

The Windows Installer is a routine that is part of Vista as a whole. As such the installer routine should exist within the system\system32 directory structure.

What I am referring to is the executable files that you click on to invoke a program's installation.

For example, if you were to download a zipped file of an antivirus program - within the zip there would be an executable file that starts the install procedure for that particular utility program. (This executable will interact [i]in the background[/i] with the MSI routines, but you don't 'see' that.)

Since the launch of Vista there have been numerous instances of users downloading files from the internet, but when they go to launch said programs they can't find them. These users are invariably folk that previously ran systems under Windows 2000 or Windows XP.

Vista doesn't follow the same path when downloading files. Even if the dialogue box says that it is downloading the file to the Desktop, it's NOT the Desktop that you or I would think of. No - it's a 'Desktop' directory buried 2 or 4 levels down, within the hard drive (I forget the tree structure path) but it ends up as a folder called Desktop that lies inside the USER directory, within the profile directory for the specific user.

Still with me ??

So, what I am suggesting is - if the programs you are trying to install, are sitting as executable files (to install from), but these executables are sitting somewhere that YOU copied them to - Vista in all likelihood will never find them. Even when you know they are there.

You cannot even ask Vista to look for the files, because for some really odd reason, Vista will only conduct a search of the directories that it assumes the files should be in! Vista does not conduct a entire-drive-wide search.

Usually the only recourse available is to type the name of the download into the Search box at the bottom of the Vista Menu system. For some reason it then shows the file and the user can then figure out where the file is located.

So, copy one of the executables (the program that you would double-click on to install from) and place it in the PROGRAMS or DOWNLOADS directories within the USERS directory, under your own login id directory.

Sorry for being lengthy but it needs to be clear. ;)

Or better still, copy the program installers to a CD or a memory stick and double click them FROM THERE. That way you are doing exactly the same as you would if you were installing a commercially purchased original program for the first time. :)

PHEW !! I need to exercise my caf?tiere again!

by rsmastersjr

You've gone above and beyond the call of duty. Your explanation of how the machine thinks is worthy reading for what is likely the worst stage of computer life--that point beyond pedestrian but far short of expert.

The thumb drive thing didn't work but the glimmer of a workable solution was invigorating. All that said, I can tell my wife I'm getting a new desktop.

by rsmastersjr

That might be a solution. I'm trying to get away from the "might as well do a clean install" thing. Thanks for thinking about this.

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