Desktop

Does your computer have a new processor? If so then some of the Astra scanner drivers are to slow for the newer processors and will corrupt Windows virtual memory manager.
I had this same problem after I got a new computer and added my older Astrascanner.
If you can get into the regular mode of Windows, go here:
http://www.umax.com/support/knowledge/solutionsSC.cfm?docs=SC00049

Download the patch for Vmm32.vxd error messages. And follow the directions on the web site.
The web site says the patch is for UMAX SCSI scanners, but it works for my scanner and I do not have a SCSI card.
Hope this helps.
Kathy

on it boots to safe mode is this:

VMM32.vxd is your 32bit virtual memory manager. Windows gateway to all your systems memory resources. Without this, windows is even more like DOS with cute pictures than before.

While in safe mode, you may need to uninstall your astra scanner completely,

Booting to safe mode-with network support, may provide you access to the internet in order to download the above mentioned patch.

The problem is being caused by the scanner driver,there is a patch to fix this problem,you have to download from the manufacturer site
Reference the following
microsoft knowledgebase article Q191874
and http://web.dreamsoft.com/jjces ari/vmm32vxd/home
Solution
Insert Staart up disk,type the following
c:
cd windows
edit system.ini
Press ALT+S,then press F
Type in astra.386 then press enter
ref:the astra driver and type before the 386
Restart computer

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