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VoIP

By GuitarPaul ·
I have been reading a lot on the White Papers portion of this site and all around the internet but I am still at a loss for certain aspects of implementing VoIP across my business. Hopefully someone here can help pull my mind "out of the box" :)

I am a network admin at a small business and the Office Manager wants to stop using the VoIP service we currently use and implement our own so that we can manage it and be in control of it. He is also hoping to save money in the long haul.

We currently have VoIP service through a company called oneconnectip and everything works well. If I were to use our current POE switches and our current all purpose server (DHCP, DNS, SQL, Shared Printers and fodlers) and I am guessing some sort of software (researched some, there seem like a lot of options, some good looking Linux ones too), what else would I need to get up and running with a telephone number and talk time? I feel at a loss at this and I do not understand VoIP very well.

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VoIP to phone home

by Dr Dij In reply to VoIP

Seems a bit misguided. Having an external company means you can hold them responsible and easier to fire them if problems. Plus they have experts shared among dift companies. Unless you are large company not sure it makes sense for you to either become or hire the skills to keep everything running as well as an external company could.

reminds me of a time when my boss (an inventor I was writing optical film coating software for) with his own business and machine shop suggested we build our own plotters.

Sounds great on the face of it, just two metal bars that move pens over paper. Then you add on electronics, inks, support for something that huge companies are already selling and have an infrastructure in place for, software updates, marketing, spare parts,....

Happily he just kept concentrating on his core biz and is still doing OK.

I read horror stories on asterick sites about version changes rendering peripherals unusable so you need to be a total expert. Cisco is one vendor source so less compatability probs but more expensive. Probably cheaper to let someone else do it. I mean, when the system crashes, will it just be alien wreckage with boards strewn all over to your recovery team? :)

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