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Volume Control

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by themanretired

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I upgraded Win 98SE to Windows XP now the slide control will not stay in the up position to be able to hear music, you can slide it up and hear music but the second you release it automatically slides down to bottom again. I need to get this fixed so that I can get the conferenceing to work.

3 replies

by gota_query

Travir,

Since you have upgraded to OS from Windows 98 SE to Windows XP, ensure that you have installed the Windows XP compatible for the sound card installed in the system.

However, I suggest you uninstall and reinstall Multimedia. To do so, perform the following steps:

1. Double-click My Computer, then C: drive.
2. Choose Tools, Folder Options, View, choose "show hidden files and folders," and uncheck "hide operating system files," Click Apply, and then OK.
3. Open the WINNT folder(NOTE: if the OS has been upgraded from Windows 98 or ME, this will be the WINDOWS folder), then the INF folder.
4. Within the INF folder, double-click the sysoc file. In the [components] section, scroll down to "MultiM=ocgen.dll,OcEntry,multimed.inf,hide,7" line and delete the section of the line that reads hide.
5. Save the sysoc file and close it.
6. Next, click Start, Control Panel, Add or Remove Programs, Add/Remove Windows components.
7. Double-click Accessories and Utilities.
8. Uncheck Multimedia.
9. Click OK and click Next.
10. Windows will complete the upgrade and prompts to Finish the process. Click Finish.
11. Restart the System
12. Repeat the steps from 6 and 7.
13. Check Multimedia.
14. Click OK and click Next.
15. Click Finish.

Regards,
Ramro Kayata

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