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VPN Error

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11 replies

by stonel

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Hi We have sevaral PC's here ( HP Vectra 800's) and compaq laptops and desktops using Windows 2000 Pro. The problem here is when you connect to a VPN connection over the internet or if you connect to the internet over the phone line for ExampleNetzero. As soon as you disconnect from that connection the pc blue screens and reboots. I installed windows 98 on one machine and VPN works good and doesn't blue screen on the pc when you disconnect. Our California office is having the same problem. I have tried to install service packs, called tech support to compaq and Hp they couldn't come up with an answer. any suggestions or help would be great,
thanks for you time,
Larry

11 replies

by quintar51

Hi Larry.

What kind of error messages appear in the event viewer? check the application and system logs.

by stonel

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 9/19/2002
Time: 8:19:18 AM
Here is what the Event log said.
User: N/A
Computer: LACHANCE
Description:
The computer has rebooted from a bugcheck.
The bugcheck was: 0x00000050 (0xfffffff0, 0x00000000, 0xb74a255f, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini091902-01.dmp.

by isandage

I saw this when I tried to use ethereal. I installed ethereal and WinPcap. I then connected to the vpn and when I disconnected the system rebooted. As soon as I uninstalled Ethereal and WinPcap the problem did not occur again. Are you using the network monitor driver on your lan connections?

by stonel

Hi Thanks for getting back to me,
No, I am not using Network monitor driver. Just the basic TCP/IP. This is very frustrating, especially on the laptops. You can bring the pc home, dial up using vpn over the cable line and when disconnect...boom the pc re-starts. I have some desktops that due that too.
thanks for the reply.

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