We do tech support through vpn’s from within our network to other’s. Anew connection using Avaya vpnremote client does not complete connection. I have opened ports 500 and 4500 with no luck and static routes on the server.
avaya log file:
1 INFO 09:12:2007 09:53:14 Initializing IPSec
2 INFO 09:12:2007 09:53:14 Init IPSec OK!
3 INFO 09:12:2007 09:53:14 IP Filter service already running
4 INFO 09:12:2007 09:53:14 PF Kernel initialized OK
5 INFO 09:12:2007 09:53:18 Flushing IKE configuration
6 INFO 09:12:2007 09:53:18 starting ike task nat flag = 0 cert = 0
7 DEBUG 09:12:2007 09:53:18 starting isakmp session for ui on sa=0x142c098
8 DEBUG 09:12:2007 09:53:18 Building phase 1 SA payload for 168.254.5.5
9 DEBUG 09:12:2007 09:53:18 Constructing key exchange payload for 168.254.5.5
10 DEBUG 09:12:2007 09:53:18 Construting id payload
11 DEBUG 09:12:2007 09:53:21 Retransmission timeout, count = 0
12 DEBUG 09:12:2007 09:53:24 Retransmission timeout, count = 1
13 DEBUG 09:12:2007 09:53:30 Retransmission timeout, count = 2
14 DEBUG 09:12:2007 09:53:39 Retransmission timeout, count = 3
15 DEBUG 09:12:2007 09:53:51 Retransmission timeout, count = 4
16 ERROR 09:12:2007 09:53:51 failed to build ike sa with primary gateway
17 INFO 09:12:2007 09:53:51 Terminating SAP thread
18 INFO 09:12:2007 09:53:52 Terminating VPN Session
19 INFO 09:12:2007 09:53:52 Removing IPSec tunnels
20 WARNING 09:12:2007 09:53:52 no phase1 sa to send intial contact
21 DEBUG 09:12:2007 09:53:52 IPSec Deleted all SAs
22 DEBUG 09:12:2007 09:53:52 IPSec Deleted all VPNs
23 INFO 09:12:2007 09:53:52 Removing ike xauth callbacks
24 INFO 09:12:2007 09:53:52 Terminating ike library
25 INFO 09:12:2007 09:53:52 Terminating PF kernel
26 INFO 09:12:2007 09:53:52 Terminating ipsec thread
27 INFO 09:12:2007 09:53:54 VPN Session terminated successfully
