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VPN Problem

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by a_tank

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I have the Remote Access Service (VPN) set up on an NT Server in our home office. Users dial in to access email and to run applications remotely. This has worked fine for over a year. Suddenly, they are getting error 619: The port is unavailable, when trying to connect. The laptops they are using are Windows 2000. I have tried reinstalling all services on both ends with no success. I have not installed any new services or programs on either end. Any help would be appreciated.

5 replies

by troy

Have you check to make sure that it is not a hardware issue? And are they dialing into a bank of modems in the server itself or are they coming in through VPN connections? If they are using VPN Connections is your server behind a firewall or nat?

by jayanth

Error 619 suggests an authentication error. Check to ensure that all clients are using the correct authentication methods to login. Some ISP's may not allow encrypted authentication too. Check this issue too, if necessary.
Also this KB article from Microsoft might help you out. Pls remove any spaces from the URL.
"http://support.microsoft.com/default.aspx?scid=kb;EN-US;q227747".

Do let us know, if any of these helps you in solving the problem.

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