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W2K Modem Disconnects

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7 replies

by mike.moritz

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I have a W2K pc with an external USR 56K modem on Com1. Sometimes it will work and the next time I boot the PC it says the modem is not detected or connected to the Com port. This is getting annoying when I have to uninstall the modem and re-install it to get it to work for a day. Does anyone have any suggestions?

7 replies

by cascom

Had a similar situation with a Netcomm modem recently.
Solution was to go to the manufacturers of the modem and download the latest driver for the modem.
Seems the original data required write drivers for Win2K was a little sketchy, newer drivers seem to work fine.

by maxwell edison

Greetings,

Some things to look at:

Make sure that the power supply is the one that came with the modem and is securly attached.

Make sure you are using the proper cable. That modem requires an RS232 cable. (A null modem cable looks like it will work, for example, but it won't.)

Make sure you don't have another moden installed (logically). Look at the system devices in the control panel. You should have only one modem listed.

Good luck,

Maxwell

by gijoe

Also check to be sure that no other devices are using the com ports. It may be that the port itself is shorting; or the modem is going bad. The modem need to be powered on before win2000.

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