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W2K PC looses thumbnails in floder view

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8 replies

by sgandenberger

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A Windows 2000 Professional laptop has lost it's ability to display thumbnails of image files when an image file is selected in any folder. It will display a thumbnail under the file information in the folder view for bitmap images, but cannot do the same for JPEG files. I have check the file association for JPEG files and it seems correct with IE set to open JPEG format files. I have also tried change the folder view option, without any success. If anybody knows what setting was changed, I would appreciate a reply.

8 replies

by ann777

See if Microsoft KB article Q247597 applies to you.

It sounds like you Thumbvw.dll file has been corrupted. The article describes a workaround.

by sgandenberger

The files that I am trying to view are on the local drive and the PC has IE 5.0 already. Since the tumbnail view works for bitmap files, I don't think it is a problem with thumbvw.dll

by sgandenberger

The files that I am trying to view are on the local drive and the PC has IE 5.0 already. Since the tumbnail view works for bitmap files, I don't think it is a problem with thumbvw.dll

by maxwell edison

It is possible for JPEG (.JPG / .JPEG) to be created in four-channel, CYMK color format. Windows is only able to display .jpg files that are in three-channel RPG.

I suspect that your problem lies therein.

Perhaps a different third party utility would be useful.

Easy utility to view GIF and JPEG images on your local system without the use of a browser. Create Html files that display images as thumbnails. Each Html thumbnail contains a link to full size image. Html output options include: background images, borders, maintain image size ratios, file names, selected images per line, image size, and more. Can be used with any browser.

http://www.winshareware.com/nonapps/graphicu/graphict/view.htm

http://www.cerious.com/featuresv4.shtml

http://www.ntware.com/workstation/image_editors.html

(REMOVE SPACES from the pasted URLs.)

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by maxwell edison

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How to enable Thumbnail view:

Right click on the folder or drive you wish to enable Thumbnail view on, click properties and choose the option to enable thumbnail view.

Thumbnail view is enabled however unable to see some or all of the compatible images or HTML documents.

The following steps require you to enter the computer registry. Before following these steps we highly recommend you become aware of what the registry is and its precautions to prevent additional issues with your computer. Additional information about the registry can be found on our registry page.

To resolve this issue click Start / type:

regedit (for Windows 98 / ME users).
regedit32 (for Windows 2000 users).

Once in the system registry ensure that the following key value exist in the registry:

HKEY_CLASSES_ROOT\\ShellEx\

Within each of these keys verify that the following value exists:

(default) = "{7376D660-C583-11d0-A3A5-00C04FD706EC}"

If this value does not exist create it by following the below steps:

Within the key that the registry value does not exist click Edit / New / String value.
For New Value #1 type (default)
For the data copy the following bold text and paste it into your registry {7376D660-C583-11d0-A3A5-00C04FD706EC}

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