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W2K registry cannot load hive file

By Casemaker ·
Hi,
I have a client that had his pc lock on him. He inplugged and then tried to reboot and now gets blue screen error message " The registry cannot load its hive file systemroot\system32\config\software or its log or alternative is corrupt or unwritable. I do not have a ERD disk for this machine. I have run chkdsk /r from recovery console but it did not work. Any suggestions?

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by mac1ne In reply to W2K registry cannot load ...

you'll need to get the w2k install disc and try a repair. good luck.

http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/core/fndc_rec_ZTKN.asp

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by Casemaker In reply to

Thank You for your reply.

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by willcomp In reply to W2K registry cannot load ...

Here are instructions for a W2K registry repair. Note that it is run from the XP (yes XP) install diskettes. Has worked about 50% of the time for me.

I know of no options or procedures from Recovery Console that will allow one to correct this problem.

http://www.microsoft.com/downloads/details.aspx?familyid=56d3c201-2c68-4de8-9229-ca494362419c&displaylang=en

Dalton

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by Casemaker In reply to

Thank You for your reply.

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by pnoykalbo In reply to W2K registry cannot load ...

To do this, use the following steps:

1. Start your computer with the Windows startup disks, or with the Windows CD-ROM if your computer can start from the CD-ROM drive.

2. When the Welcome to Setup screen appears, press R to select the repair option.

3. If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.

4. Type the administrator password when you are prompted to do so.

NOTE: If no administrator password exists, press ENTER.

5. At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.

6. At the command prompt, type exit, and then press ENTER to restart your computer.


If this procedure does not work, repeat it and use the fixboot command in step 5 instead of the chkdsk /r command.

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by Casemaker In reply to

Thank You for your reply.

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by sgt_shultz In reply to W2K registry cannot load ...

as you know 'software' is the name of a file containing part of the registry. darn 2k for no restore points anyhow. you could search the hard disk for files by that name just in case another computer person copied the repair folder, which is where a copy usually lives. repair is a hidden folder. microsoft says it more secure if you don't keep that folder local so depending on if client on a network with **** admin then maybe no joy for you.
if there is enuf hard disk space to install win2k again, what about a second installation eg. in folder: 'winrescue' then you can boot to that and use tools and gui to find and fix stuff in old os...

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by Casemaker In reply to

Thank You for your reply.

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by HereInOz In reply to W2K registry cannot load ...

This one may also be what you are looking for.

http://support.microsoft.com/default.aspx?scid=kb;en-us;306038

I have had this one before and this KB article got me out of it.

Alan

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by Casemaker In reply to

Thank You for your reply.

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