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W95/98 Shutdown

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After rolling out Norton AntiVirus Corporate Edition this was down loaded from the server when the users logon to the network. We are experiencing shutdown problems. The PC will hang on the windows 95/98 logo. Is there a fix for this.

15 replies

by saihib

Checked out Microsoft Knowledge Base Article Q260067 "Windows Stops Responding During Shutdown with Mapped Drives"

by cpatter1

I'am Aware of Microsoft Knowledge Base Article Q260067 "Windows Stops Responding During Shutdown with Mapped Drives" This problem is related to Norton Corporate Edition. Virsion 7.5

by jhacker

Hello,

There is a known bug in win98 that has shut down problems.

Are the workstations using 98 second edition?
Are the workstations up to date using windows update.

There is a patch on microsofts update page that might fix this problem.

if this does not fix the problem there are several freeware programs that will shut down windows 98. go to www.nonags.com.

I hope that this helps

Jeff

by cpatter1

The workstations are up to date using windows update. This problem is related to Norton Corporate Edition. Virsion 7.5

by dcassat

At the Run line type msconfig.

Select the startup programs tab

deselect all items, reboot, test shutdown.

run msconfig, reselect 1/2 of the items, reboot, test shutdown.

Repeat this process until you have isolated the program(s) that arecausing your shutdown problem.

This procedure has worked many times for me. If it turns out that it is the Norton programs only that cause a problem I recall some info on their web site about this. Good Luck

by aled

I don't know of any fix. I have always addressed it as a Win98 shutdown problem and applied the MS patch (particularly as this is a troublesome user).
I have rolled out NAV from a Netware server, and not had any real issues, especially with W95. Myworst scenario, is that when I update the virus definition file, the server abends, and gives the 2 minute warning of shutdown. Sorry I couldn't help, interesting problem though

by jmar17

It could be caused by Norton AntiVirus scanning the floppy drives on shutdown. Open Norton AntiVirus and choose Options. Then expand the AutoProtect option on the left pane. Go to Advanced, and on the right side, deselect the option for scanning floppies on shutdown. Hope this helps!

Jeff

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