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W98 Workstation Loses All Printers

By pierrejamme ·
I have always thought this was a NetWare client issue, but now think it is win98 issue. I have a user with the latest NW client 3.4 on a NW6SP3 network who has her printers go off line frequently and sometimes they all disappear, rebooting remedies temporarily. I did a google and found 29,000+ hits, but no good answers. The interesting thing was that most of them were about losing printers on a Windows network with Win98 so that is why I don't think it is a Netware client issue. Plan to eliminate win98 completely this year, but in the meantime???

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by Duster52 In reply to W98 Workstation Loses All ...

How does the workstation connect to the printers?

Are they local? Are they networked? Print servers, directly attached to the server? NDPS? Traditional print queues? Attached to another workstation and shared?

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by pierrejamme In reply to

Greg:
Sorry I should have been more specific. All printers are HP Internal jetdirect printservers with latest firmware printing with iPrint "IPP direct to printer", no queues.
Sharing is for M$ not NetWare.

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by Duster52 In reply to W98 Workstation Loses All ...

Did a search on support.novell.com, and found 309 hits for "iprint". Here are three TIDs that seem pertinent...If you go to support.novell.com and search the knowledgebase for the TID #s, you can read the full text.

"How to push iPrint printers to a workstation. - TID 10083748"

"What are the command line switches for the IPRNTCMD command. - TID 10083749"

"Certain HP printers with NICs won't work with iPrint or NDPS - TID 10088709"

I also noticed that there are a lot of TIDs that concern spaces or underscores in either the printer name, the printer URL, or the context of the user/printer...

I would also look at the protocols that are running on the workstation and the server. Make sure that TCP/IP is the preferred on the workstation. You could be dropping printers because the WS is timing out while trying to connect on the wrong protocol...

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by pierrejamme In reply to

Greg:
I have ALL the iPrint TIDs, don't believe it is NetWare issue but windows 98SE, computer is scheduled to be replaced soon.
I changed the protocol order and added a queue printer to see if that would dissapear also added scope and IP# of preferred server. She cotinues to have printer go Offline, but hasn't lost them recently. Rolling out 3.4 client IP only next week to a coupe of test users and then few remaining 98 clients, should be interesting.

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by pierrejamme In reply to W98 Workstation Loses All ...

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