Question
Thread display: Collapse - |
All Answers
Start or search
Create a new discussion
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
WD Elements 3tb drive making this noise and died. How to fix?
I did observe odd gyroscope effect while rotating the case in my hands (drive spinning). Not sure if this is normal, I've never handled the case while the drive was spinning.
I've watched a few "fix your drive in 5min" videos, but these were mainly drive head stuck on the platter, mine is not. Any ideas on next diagnostic steps? I just want it to work to get my data off this drive, not fix it for further use.
Here is a short video of the noise and operation with the cover Removed.
https://youtu.be/gATNWW_dk7U
I thought about finding a desktop Windows PC to see if it would recognize the drive. For the drive to be recognized outside of its enclosure w/WD custom board the 3rd pin in the sata connector has to be taped over (done).
Many thanks in advance.