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Web site freezes computer

By absolutecomputer ·
Newly built PC
Gigabyte GA-K8VM800M (Rev 1.x)
SATA Western Digital 120GB Hard Drive
Windows XP Home Edition SP2 and all updates
All latest drivers from gigabyte
Flashed to latest bios
AMD Sempron 2.8 ghz 32 bit processor
512MB PC3200 Kingston Hyperx Ram
(Also tried 512MB KingMax PC3500)
64MB shared for VIA integrated graphics
400 Watt Power Supply
Power supply voltages (Fluke Multimeter)
-11.70
5.17
3.34
12.13

Here's the problem. This machine will play pogo all day long but when I go to comcast.net to check an e-mail account the computer freezes ie. curser stops responding, and then screen goes black(sometimes you can still see the cursor other times it is completely black. ctrl-alt-delete doesn't work. Also, not sure if it is related but 2x I have got BSOD with: Machine_Check_Exception STOP: 0x0000009c (0x00000004,0x80545ff0,0xb2000000,0x00070f0f) Which I've read is hardware related but not sure which part.

So far I've uninstalled Norton System Works 2006, disconnected everything except the hard drive and memory, updated bios and drivers. I don't think the processor is overheating because it seems to run POGO for hours without fail.

Checked PWS voltages with ATX Power supply tester and DVOM.

I tried adding a 128MB ATI chip 8x agp card it went BSOD with same error within 30 seconds of OS startup.

Been trying to figure this out for a week now and am thinking of reloading Windows without anything else to see if that cures the problem as I don't have any faith in Norton's, and I do not know if after uninstall it still leaves remnants in the OS

Any help would be greatly appreciated!

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by absolutecomputer In reply to Web site freezes computer

I also just tried accessing the same web page using Firefox 1.5 with same results. I have no problems accessing this page using another PC

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by ctrservices In reply to Web site freezes computer

Check the following link re: machine check exceptions.
http://support.microsoft.com/?kbid=329284.
Specifically; make sure your CPU is not overclocked, check that your 400-watt PS is not drawing too much from the electrical circuit it is on (along with everything else on that circuit), check memory (go to http://oca.microsoft.com/en/windiag.asp to download Windows Memory Diagnostic plus the User Guide).

If all else fails, reinstall. Be sure to reformat HD to remove all traces on the HD. This can help in case the Boot.ini or Ntoskrnl.exe files are missing or damaged along with other system files (although you could try to replace yours before reinstalling).

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by absolutecomputer In reply to

The machine check exceptions post was specific to Pentium and Pentium Pro processors. This is an AMD Sempron 2800+ so that page didn't help much. Although I will try and see if there is a reason for getting that error with an AMD. I will let the memory test run for an hour or so before I can let you know if that helped so far about 10 minutes = no errors

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by absolutecomputer In reply to Web site freezes computer

More information on this computer. I decided to try and remove the mail files and some personla documents before I did a complete system reload. I can see the other computer on the network but, as soon as I try to transfer anything the computer freezes. Internet explorer was not even on. This makes me think that there is something with the integrated NIC. Anyone else seen similar symptoms?

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by absolutecomputer In reply to Web site freezes computer

Disabled integrated NIC and added Linksys NIC. Seems to have resolved the issue. I've never had a bad integrated NIC. But apparently ir does happen. Thanks for trying guys but I solved this one on my own, BTW great site. I normally hang at the tek-tips site but I may switch as I really like the format of this one.

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by HAL 9000 Moderator In reply to Web site freezes computer

Sounds as if you have a corupt user account. Try creating another User Account and accessing the same web site and see if the problem still persists.

Forget installing Norton's as there is always something left on the system and it can possible cause problems the PS voltages while static are within tolerances have you tried the Gigabyte System Information Viewer? That gives you the system voltages while under load if it's still available it was a great utility that Gigabyte supplied with their M'Boards.

You could also just have one of those M'Boards that presents problems under certain loads I've generally found that the AMD CPU M'Boards give me many more problems than the Intel ones do and they do all sorts of strange things that take forever to sort out.

You could try using the Ultimate Boot Cd available in ISO form from

www.ultimatebootcd.com

to do some board diagnostics but you'll have to alter the BIOS to boot from the CD before the HDD which isn't a big problem.

Lets know if any of that helped.

Col

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by absolutecomputer In reply to

I had already tried creating and using a new profile. It turns out that there is something wrong with the integrated LAN. Gigabyte said I could RMA the board but it is up and working with a linksys 10/100 nic and I don't feel like playing with it anymore. Thanks all for your answers.

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by HAL 9000 Moderator In reply to Web site freezes computer

Good to hear that you got a solution just remember to close the question or you'll keep getting answers posted. :)

Col

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by absolutecomputer In reply to Web site freezes computer

This question was closed by the author

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