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Web sites for IT questions

By rinken ·
I want to compile a list of web sites for my tech's to use in troubleshooting various IT related problems and questions. I'd like sites that give information on a variety of subjects. For example if I want to know how to ban a specific email address from my Exchange server, it would be nice to have a resource to ask. Thanks in advance.

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Web sites for IT questions

by jmar In reply to Web sites for IT question ...

www.slipstick.com is a great site for problems and utilities dealing with Outlook and Exchange.

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Web sites for IT questions

by rinken In reply to Web sites for IT question ...

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Web sites for IT questions

by pjpatiky In reply to Web sites for IT question ...

With apologies to Tech Repblc try:

www.baltzer.nl/itm/itm.asp

www.infotech-usa.com

www.pcinformation.com

www.cait.wustl.edu

Suggest you first go tho theses sites and pick out the passages that fit your work enviorment. Then do a guidance/Readme paper for each work station. This way time will not be lost by work stations grouping around for a tutorial that fits their particular navigation. i.e. It will save everyone time. A commodity that all employers try to utilize to its maximum.

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Web sites for IT questions

by rinken In reply to Web sites for IT question ...

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Web sites for IT questions

by dmiles In reply to Web sites for IT question ...
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Web sites for IT questions

by rinken In reply to Web sites for IT question ...

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Web sites for IT questions

by hclarius In reply to Web sites for IT question ...
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Web sites for IT questions

by rinken In reply to Web sites for IT question ...

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Web sites for IT questions

by DRDON In reply to Web sites for IT question ...

The others have given you some great third party sites.

The vendor (Microsoft) knowledge bases are good as well as the Hardware manufactures site too.

www.solo.abac.com/dllarchive is one site that has saved me many times. It has an archive of MS DLLs listed by versions.

www.mspress.microsoft.com/reslink/common/msg is a good site for the error messages from Microsoft.

Also, a good tracking system for issues and resolutions helps a lot. Download the Helpdesk forms from tech republic as you can build a very good data base of common issues.

Young (read junior) techs need to learn how to ask the questions to get the answer. The waht is wrong with it questions usually gets the it does not work answer. Spending some time on the front end really does reduce the backend time to resolve an issue.

Also, develop a listing of software and hardware that you must support. Then a checklist of configuration issues and general support issues that are addressed and documented on the first call.

Know this is lengthy, but I hope it helps.

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Web sites for IT questions

by rinken In reply to Web sites for IT question ...

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