We have just installed webtrends enterprise reporting server with 2 cluster add-ons on our BDC which is running NT Server in the enterprise.
We have a cluster of three web servers, the website log files are stored locally on each of the 3 webservers c:\ drives.
However, when I try to configure webtrends to locate the logfiles on each of the three webservers I get the following errors:-
“An error occurred opening the logfile \\web1\logs\hello.com\web1\W3svc3\ex*.log: Access is denied.”
“You may need to configure the WTRS service with a username and password”
“No logfiles could be found at \\web1\…….
I have changed the Account name and password for webtrends in “Services” to the same as the Administrators account.
I can navigate to the logfiles through Network Neighborhood.
I would appreciate answers to be step by step guides!!
Thanks alot
