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What could be my problem?

By LuvsStarz ·
Hi, first post, hope I'm doing this right. I clicked on the link for Windows XP Network Troubleshooting Power Checklist and I get a message that says:

Duplicate entry '4020608' for key 1

I clicked on Downloads and I get a message that says:

Duplicate entry '4020608' for key 1

My computer runs so slow I'm not sure what is going on. Could anyone tell me what's going on? Thank you.

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Need more info......

by ThumbsUp2 In reply to What could be my problem?

This is your first post, so we'll forgive you. But, we need more information.

Which flavor of Windows XP are you running? Pro? Home? CE? Media?

Where are you clickin into the troubleshooter from? Help and Support? Network Connections?

Please be specific to tell us exactly what you are doing to receive the error.

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please be patient :)

by LuvsStarz In reply to Need more info......

I see that I am running Windows XP Home Edition Version 2002, Service Pack 2. At the bottom of this page it shows Premium Downloads, two to purchase and then this:

Windows XP Network Troubleshooting Power Checklist
Windows XP is pretty easy to connect to a network. Sometimes, however, things just go awry. That's when you need a strategy. This power checklist walks you through how to figure out what's wrong with Windows XP networking and how to get it fixed. I clicked on download now and got that message.

I just clicked on it now and it took me to the page. Yikes! Thank you though for answering me. Been a long day :)

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Re: being patient

by ThumbsUp2 In reply to please be patient :)

Ahhhh.... I see you were clicking on a link on THIS web page that was returning an error. That's not a Windows problem, usually. That's a server/programming problem on the web page you're viewing. If it's working now, great! The server must have been down or offline when you tried it previously.

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