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What happened to my system restore points?

By buddy.cornish ·
My EMachine runs Microsoft Vista; suddenly I cannot access web through wireless, dialup, anything. Also, the system restore points have all disappeared! Verizon, my wireless service provider walked me through as far as possible and we discovered error code 1231; I seem to have no system recovery disk either. Can someone help me please? Thanks very much. I need to complete an online course by a deadline and I'm out of time. Help! Thanks again,
Buddy Cornish

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I'm sure glad

by santeewelding In reply to What happened to my syste ...

That's not my problem.

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See if this will get you connected

by Jacky Howe In reply to What happened to my syste ...

Click Start, Programs, Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Type these commands and press the Enter key after each command. Restart the System and let us know how you get on.

netsh winsock reset catalog

netsh int ipv4 reset reset.log

netsh int ipv6 reset reset.log

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