I’m starting my own business and am looking for a software solution where I can keep track of my customer’s support issues, keep track of the customers themselves, do billing and create invoices. (I’m also looking into free remote support options, but I’ll keep that post for later.)
I have my own Windows server as well as I subscribe to a Linux web server.
It would be nice to have a customer portal where they can order products/services through my site, check the status of their support tickets and whatnot. (Sarcasm: I’m not asking for much, am I?)
