What might be the cause of this blue screen of death? - TechRepublic
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July 5, 2011 at 12:34 PM
majestic84

What might be the cause of this blue screen of death?

by majestic84 . Updated 15 years ago

All I can tell from the information below is that csrss.exe is the culprit, but I know that csrss.exe is an essential component of Windows. Any resolution ideas for this issue would be greatly appreciated.

Output of WinDbg.exe:

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800aaadc10, Terminating object
Arg3: fffffa800aaade48, Process image file name
Arg4: fffff80001ef5640, Explanatory message (ascii)

Debugging Details:
——————

DISK_IO_READ_FAILURE: WARNING: Disk IO Read of 0 Bytes Occurred 4 time(s).

PROCESS_OBJECT: fffffa800aaadc10

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_CODE: (Win32) 0xb6d22a0 (191701664) –

BUGCHECK_STR: 0xF4_B6D22A0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:
fffffa60`057c2c68 fffff800`01f707a3 : 00000000`000000f4 00000000`00000003 fffffa80`0aaadc10 fffffa80`0aaade48 : nt!KeBugCheckEx
fffffa60`057c2c70 fffff800`01e8a218 : fffffa80`0b6d22a0 fffffa80`0b6d22a0 fffffa60`057c3c20 fffffa60`057c3ae0 : nt!PspCatchCriticalBreak+0x93
fffffa60`057c2cb0 fffff800`01ebd920 : fffffa80`0b6d22a0 00000000`00000008 fffffa60`057c3c20 00000000`00000008 : nt! ?? ::NNGAKEGL::`string’+0x10f86
fffffa60`057c2d00 fffff800`01c70f33 : fffffa80`0aaadc10 fffffa80`0b6d22a0 fffffa60`057c2de0 fffffa60`057c3c20 : nt!NtTerminateProcess+0xd8
fffffa60`057c2d60 fffff800`01c71440 : fffff800`01cd12fd fffffa60`057c3540 fffffa60`057c3ca0 fffffa60`057c3c20 : nt!KiSystemServiceCopyEnd+0x13
fffffa60`057c2ef8 fffff800`01cd12fd : fffffa60`057c3540 fffffa60`057c3ca0 fffffa60`057c3c20 00000000`00000038 : nt!KiServiceLinkage
fffffa60`057c2f00 fffff800`01d31f41 : fffffa60`057c3540 fffffa60`057c3540 fffffa60`057c3c20 00000000`00000001 : nt! ?? ::FNODOBFM::`string’+0x2935c
fffffa60`057c3500 fffff800`01c73060 : fffffa60`057c3540 fffffa60`057c35e0 fffffa80`0b6d22a0 00000000`00000000 : nt!KiRaiseException+0x141
fffffa60`057c3ae0 fffff800`01c70f33 : 00000000`00000008 fffffa60`057c3ca0 00000000`00000001 00000000`00000000 : nt!NtRaiseException+0x80
fffffa60`057c3c20 00000000`77954fb6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`00e4ef30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77954fb6

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_B6D22A0_IMAGE_csrss.exe

BUCKET_ID: X64_0xF4_B6D22A0_IMAGE_csrss.exe

Followup: MachineOwner
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