Hello Everyone,
I have a phone interview tomorrow for my friend’s company. I have met a few of his coworkers who all like me on a personal level, and then realized that I was in IT, and realized how much they don’t like their only IT support staff. He is just a difficult person to get along with from what I understand. Having people skills is just as important in having computer skills.
Currently, I have a good job as a helpdesk tech. I have lots of learning opportunities, I get along with everyone, not just my other fellow IT colleagues, but the user community that I support. But, the ability to move up is not so likely. I wouldnt want a management position, nor am I qualified at this time. But my company is expanding, so it may be possible for other roles and positions to become :
How are these remote locations connected to the central office?
What VPN is in use, if any?
What remote utilities are in use, if any (RDP, Dameware)
Do you have a local exchange server/domain controller/file share/DNS/Blackberry server or is it outsourced?
What is the current hardware refresh policy?
is there a standard laptop/desktop and iamge?
Do you have a PBX or do you use VoIP or is it outsourced?
How are data backups performed?
what kind of encryption is being used to secure personal health information?
what is the physical network like or do you have wireless?
I can’t think of everything that goes on in being a one man show for a company, but i wanted to ask the community what their thoughts are, and possibly some other concerns that i should have that i didnt think of. It would be a good thing to accomplish for career growth if i can do it well, or i could be shooting myself in the foot for not doing well, and also leaving a good job. Thanks for your help, i really appreciate it.
-josh
