Got an angry ?client?
I have a fulltime Computer technician job. On the side I fix computers at home, I do very minimal house calls for the simple fact that I don?t want to or like to.
Anyways my mom gave me a call the other day said she has a co-worker that has 2 dead computers
1st one is an old hp – won?t turn on when you press the power button
2nd is a newer DELL optiplex 270 full tower ? could not find boot device when you tried to boot computer
They wanted the data from the HP copied to the DELL
So I asked ?what data do you want copied and where is it on the computer??. They had no idea what I was talking about. So I asked again, ?do you have any music, Pics Or other documents you want to save?? They said no just my documents. Then I asked ?what software were you using??? What do you need reinstalled?? They said I don?t know just copy the files.
So I reinstalled the XP home on the DELL to get it to boot. Next, I pulled the hard drive from the HP and mounted it as a slave in the DELL. Then continued to copy the my documents and settings contents from the old user profile to the new one (not overwriting any files). Then installed all the drivers and Microsoft updates. After that I installed Openoffice,Reader,AVG, and Spybot.
So now I get the call (I was waiting for it) the guy pi$$ing and moaning that the internet doesn?t work and that he cant open some of his files. I told him that the internet worked fine at my house and that for all of his files to work again he may have to install some software on his own because of the lack of directing they gave me. He wanted me to come over and set it up (this guy lives an hour away) I told him there was no way I was going to come set it up because it works and that he can call Comcast about the internet, because it is probably a small issue on his end or theirs. then he says “im not going to pay for a computer that doesnt work.” I just have to laugh cuz the computer worked great.
Ohh fun
Anybody else have a story like this?
