What's the best biz cell phone on cing svc?

Thanks for the inquiry...what I bought was a whole lotta trouble- you're gonna be sorry you asked...

I ordered the blackjack via cing online site- 3 days later: it arrived-so far, so good, huh?

The very 1st instruction says:
"remove the back cover, & insert the battery", but LO! the back was sealed! Literally... sealed.
I couldn't open it, my wife couldn't open it, and the cing-store guy around the corner in the mall couldn't open it.

His Suggestion: Send it back-it's a factory glitch- we did.

3 weeks later...still no replacement phone, and no refund processed after speaking with over 5 cing call centers
(different customer service locations across the country each time you call)

and did I mention?

we were due to move at that time-
what should have taken less than a week went on and on and on... finally the day of the move a phone arrived- notice I said "a" phone- not "the" phone...
It was a Blackberry Pearl!!! I guess this was supposed to be compensation-or maybe they just didn't have a blackjack- or maybe, they just never quite know how to get it right...
anyway NEXT:

I enjoyed setting up & puttering around the new features- (they have their own Blkbrry help dept because of tnis phone's numerous capabilities & complexities)...

but here's the kicker-
You have to get unlimited internet access (in order to recieve email on this phone/pda/smartphone, to which I said ok, whatever)
(It's slow, and I read that there is a faster wireless internet access network they could have given users, but nooo, you don't get that...
Back to the kicker- Our move destination was portland, or. and there should be oodles of towers and strong signals here, right?
NOT where we live... only two (2) bars show on the home screen network icon at any given time, and it's never more than that! (this means NO business calls even though that's why I bought it.)
All I get are dropped calls- dead air- and blank silence during discussions-ect-etc

When I talked with CS again (at least 5 calls on this matter) someone at cing/att told me they are working in this area, with no expected completion date- that was 45 days ago-and still only one-two bars..

CURRENT STATUS: Am seriously considering sueing somebody here, because I'm being mocked by all those att TV commercials bragging about being able to make calls anywhere because they have "more bars in more places"- yeah well, that's rather ridiculous to have a $400.00 phone with no clarity on calls, and slow internet access in a city where the online network grid shows excellent service exactly three blocks from my current location-but NOT right here where I live... What the Hell?
it's rated fair-to-poor...nuf said, huh.

Maybe a class action lawsuit might justify spending $80.00 a month for next to nothing as far as wireless phone service.. and oh yeah: I'm stuck with them for the next TWO years.

PS One cing rep DID give me a usable suggestion-spend even more money on a blue tooth headset, (the one I have sucks)and place the phone wherever the best signal in the house is, and just leave it there, while being mobile, at least in the house- and as for outside? In this area, it's catch-as-catch-can on making successful calls."More bars... FORGET IT!"