General discussion

  • Creator
    Topic
  • #2192710

    What’s Your Title

    Locked

    by brian_pyle ·

    What’s your title if you do it all. We are revising a number of our job descriptions and are curious what title is appropriate for someone who works in a $6.0 million dollar manufacturing company with full responsibility for network cabling, network switches and hubs, firewall, anti-virus software, spam filtering, all maintenance of the 6 servers plus 60 client workstations running Win2000 and XPpro, all documentation for said equipment, maintenance and upkeep of all software for the environment.

    Thanks in advance for your comments.

All Comments

  • Author
    Replies
    • #3133578

      Whats your environment?

      by jamesrl ·

      In reply to What’s Your Title

      Don’t get hung up on titles. Many people get titles instead of real pay increases. I’ve seen Directors that have 2 staff. More important is to ensure that you have titles that align with how people are called in the non-IT parts of the business. You want the same title as your peers in other parts of the company.

      I’d suggest Manager of IT Infrastructure, assuming that you have a peer who manages programming – if you don’t , I’d suggest Manager of IT. I don’t care how big your company is – kinda irrelevant. Should I get a fancier title because I work for a billion dollar a year company? No, not really.

      James

    • #3133569

      Title’s dont’ mean everything

      by random.peeple ·

      In reply to What’s Your Title

      I’d rather get a raise or pay raise. For your situation I would say that “Manager of IT Infrastructure” works nicely.

      You have a very similar job to mine except I have more servers and less desktops. My title is “Sr. Network Engineer and I’m the ONLY IT guy on staff..the rest are programmers.

      • #3252360

        Do Titles Matter?

        by fredb ·

        In reply to Title’s dont’ mean everything

        I have similar situation adding Linux and HPUX servers as well as the phone system. I am told here that titles don’t matter but when it comes to pay scale they go out and look at what others in similar positions get paid. How do they tell if not by titles. Can a typical HR person really evaluate what is required of an IT person?

    • #3133567

      Some suggestions

      by tfitzpatrick ·

      In reply to What’s Your Title

      It sounds like you are describing a Network Administrator role to me. You may even want to use Network Engineer but this usually implies some sort of Certification.
      Hope this helps.

      • #3133537

        Can’t call yourself an Engineer in Canada

        by jamesrl ·

        In reply to Some suggestions

        Unless you have a University degree in Engineering and are licensed by the Professional Engineering society.

        (added: when I was a senior, I was called a Senior Technical Specialist)

        James

        • #3254161

          MCSE in Canada

          by too old for it ·

          In reply to Can’t call yourself an Engineer in Canada

          I remember a point of contention between some group in Canada and Microsoft (who is able to call their MCSE credential whatever they please).

        • #3254129

          My own organization

          by jamesrl ·

          In reply to MCSE in Canada

          Had to struggle with this – their peers in the US are called engineers, and many of these people have MSCEs.

          But in Canada, we are not allowed to use the job title engineer, unless they have an engineering degree and the iron ring that goes along with acreditation.

          James

        • #3080624

          CEO is taken use CES

          by gprinsloo ·

          In reply to My own organization

          Certified Electronic Slave

    • #3133559

      Thoughts

      by bfilmfan ·

      In reply to What’s Your Title

      Does this position have budget control and personnel management authority?

      If so, then they are a Manager or Director.

      If they don’t, then they are an Enginner.

    • #3133554

      Titles

      by mjd420nova ·

      In reply to What’s Your Title

      Senior Engineer. Sound right? Support Engineer
      lots of “old” slants there.

      • #3253286

        Reply To: What’s Your Title

        by gpastorelli ·

        In reply to Titles

        Titles are really nothing more than resume candy. I’m the only IT guy for the bank and my official titles are –

        IT Network Specialist and Information Security Officer. I was assigned Info Sec Officer after being here 3 months. The only “job” for Info Sec Officer is to make annual reports to the Board and modify the Info Sec policy. In other words no pay increase and I’m still referred to as the “IT guy” or “Our computer person” when I’m introduced to new employees.

        But back on topic, I think Manager of IT sounds appropriate.

        • #3254143

          Reply To: What’s Your Title

          by smoking gnu ·

          In reply to Reply To: What’s Your Title

          totally agree there, “officially” i get Network and systems administrator, but at the end of the day it comes down to being the “IT Guy”

          IT manager should do you fine unless you want to add in a lot of resume-candy

    • #3133542

      In the school district

      by jodym1 ·

      In reply to What’s Your Title

      that I worked for where the job description was just about the same for 8 schools and an administration office the title was Network Specialist.

    • #3133538

      all good suggestions

      by tink! ·

      In reply to What’s Your Title

      All of the above have been good suggestions.
      Call them a manager if they manage people. Otherwise, specialist or engineer fits best.

      However at my previous job I was give the title of MIS, Manager of Information Systems. The key being that Manager came before Information Systems since I managed computers, not people…I didn’t have anyone working for me. I [b]WAS[/b] the IT dept.

      • #3091814

        So you were a

        by dr dij ·

        In reply to all good suggestions

        MIS-Manager
        or a Miss-Mis-Manager?

      • #3080679

        Another General without an army!!!

        by aftabn ·

        In reply to all good suggestions

        Officially i am the Computer System/ Network Administrator but am introduced to new recruits as the IT Guy, Tech Guy, Tech Specialist. Guess what, i too am the IT Department, L’ IT Dept. c’est moi

      • #3253408

        I thought I was the only one

        by strangerthanu ·

        In reply to all good suggestions

        Boy that sounds familiar the job and MIS title. On the lighter side, my coworkers either refer to me as “The Geek” or “Girl Super Genius”.

    • #3091875

      Doing it all

      by jdclyde ·

      In reply to What’s Your Title

      “Computer systems Administrator”

      This is:
      Net admin
      Sys admin
      Security
      PC support
      In-house Training
      New Tech implimenter

      No, I did not get a big raise to go with the big name.

    • #3091751

      The god of unappreciated people

      by tony hopkinson ·

      In reply to What’s Your Title

      Chief of Stress Creation
      DR weakpoint
      Lord Scapegoat

      Sir

      • #3253172

        Lord Scapegoat!

        by beads ·

        In reply to The god of unappreciated people

        Oh Tony! That one is soooo very right on the money! That I will have to use sometime when I am throughly being sarcastic!

        Thank-you!

        – beads

        • #3253070

          Seven years as a One Man Shop

          by tony hopkinson ·

          In reply to Lord Scapegoat!

          It’an awful job, but a great career move.

        • #3254602

          Doing much the same, here

          by beads ·

          In reply to Seven years as a One Man Shop

          Well, I don’t have to do development work – at least not much. However, I do all the network, security, marketing, budgets and all the other day to day stuff as well. That is, when I have time.

          – beads

        • #3254442

          No budgets etc just

          by tony hopkinson ·

          In reply to Doing much the same, here

          Network, windows, vms, database and web admin along with vms and windows development.
          In my spare time …
          I had a good 1st line support team on shifts but they were ‘tricians, until I added mentoring and training to my list of things to do I was the only software guy.
          Guess what happened to me when I got two of them to proficient ?

          Let go, indeed 10/10

        • #3254152

          Electricians

          by too old for it ·

          In reply to No budgets etc just

          How well I remember a consulting gig at a union plant.

          It was salaried, day-to-day was handled by senior people in the electricians union. You know, guys with 35+ years of connection two white wires together?

          Consultants could look at, but not touch production PC’s, except the one we worked on. If a production box went down we could look, but not touch, until the main union (auto workers) sent over a man from the extra board to stand there and do nothing while we diagnosed. To an extent. A reboot required an electrician.

          Then they used to wonder why their product (trucks) were the highest priced and crappiest quality in the industry.

        • #3254122

          Very different where I was

          by tony hopkinson ·

          In reply to Electricians

          But in heavy industry controlling huge machinery, chucking tonnes of hot steel about, you’ve got to have someone electrically qualified on the job. Otherwise a colleague can get a bad case of dead. The safety interlocks should stop us software types killing someone, but Murphy always turns up when you think you are OK.

        • #3252507

          Been there with GM

          by beads ·

          In reply to Electricians

          In particular General Motors Union employees. I started off my career working as the night shift mainframe supervisor. Think $6.60 an hour! Wooohooo!

          You couldn’t replace a lightbulb unless an electrician was there to do it for you. So, one night we worked in the dark because of a set of burned out balasts. Surprisingly, we didn’t get into trouble using flashlights from our cars. Sparingly, but atleast we got the production out.

          – beads

    • #3091574

      What’s Your Title

      by mick ames ·

      In reply to What’s Your Title

      Choose from the following:
      Know-all (Britain)
      Know-it-all (US)
      Dogsbody
      Taken-for-Granted
      Help!
      Occasionally, very occasionally “Angel”

      I sympathise, and empathise, with your dillemma. Everybody needs you but I’ll bet you don’t have a queue of colleagues waiting to tell you how thankful they are. However, make one mistake and, well you know the rest.

    • #3091571

      a one word title…

      by jaqui ·

      In reply to What’s Your Title

      BOSS

      after all, if there is only one person doing it all, the entire company depends on that person and they are therefore, the BOSS.

    • #3253274

      No hiring or firing or budget setting responsibilities?

      by blu97ram ·

      In reply to What’s Your Title

      If the position does not do hiring and firing, or have direct control over the budget for the department, then I would say the title is that of an Administrator. Possibily Network Admin.

    • #3253181

      Classic Explanation of Titles

      by beads ·

      In reply to What’s Your Title

      The description of the work at hand revolves around maintaining a network. Thusly, administrative in nature. Engineering today refers to building, testing and designing networks. Not about some made up vendor certification. We also get in trouble with Architechts, designers and a host of other “professional societies”. So be it. There is no term I find wholly suitable for the Engineer/Administrator role. Admin sounds too much like being part of a secretarial pool. If your old enough to remember those – I’m barely able to recall actual ‘sec. pools’, myself.

      A Manager has one or more subordinates but may not have budgetary descretion. That is this person may have budget but probably does define the budget for the business unit.

      Director. Has budget oversite and defines the budget and/or has one or more Managers below themselves to supervise.

      Vice President. Defines, sets and oversees all financial budgeting for an area of business, i.e. Marketing, IT, Accounting, etc. VPs should have one or more Directors below them who in turn have Managers and Supervisors down the chain of command.

      ‘C’ level Executives. Generally only in very large companies or anyone in a small IT business who wants to make themselves sound more important than they really are. See the dot com bubble era. ‘C’ level individuals may or may not have VPs but should have atleast Director level subordinates as this level should be driven by leadership and corporation strategy not business unit financials or supervision save direct subordinates.

      Managing Director. Special case usually found in Brokerages and Financial institutions. This is generally another name for a Executive VP with a very broad scope.

      These are the basic classic definitions. Unfortunately, today most of this has become fairly trite thus nearly meaningless. Yes, there are a host of others that I could have included, ad nauseum but I’m trying to keep it fairly short.

      – beads

    • #3253052

      I would call them “Your Lordship”.

      by mickster269 ·

      In reply to What’s Your Title

      Or whatever they wanted to be called.

      • #3254151

        Master of All I Survey

        by too old for it ·

        In reply to I would call them “Your Lordship”.

        or IT Guy …

        • #3252637

          Don’t Sugar Coat It

          by dmatheso ·

          In reply to Master of All I Survey

          D.B. Digitial B*tch, or Designated B…I remember a friend showing me a job ad, about a year or two after the Tech Market dumped. It had all the above listed responsiblities (Database, Mail, Servers, etc), plus phones, wiring the building, and coding. This lordly position went for 25K to 32K. I actually called the hiring manager, he was a bit incensed at my incredulity as he felt his applicants were “grateful” to have such an opportunity. Since when did taking advantage of folks, make you a hero… (this was an East Coast Job, btw)

      • #3252512

        My favorite

        by tnelson ·

        In reply to I would call them “Your Lordship”.

        “Lord of the Realm, Defender of the Faith, Architect of the Enterprise”

        It’s a b!tch trying to squeeze it on a business card, though….

        • #3254659

          Couldn’t you be like the British…

          by mickster269 ·

          In reply to My favorite

          and just use abbreviations?

          wait… that won’t work…

          If they see LotR , they’ll think “Lord of the Rings”. And who uses “Token Ring” networks anymore?

    • #3254467

      Your title

      by opeis300 ·

      In reply to What’s Your Title

      I don’t think title really means anything as long as you get the right pay for the job. I have the same job function as you do…networking, router,firewall, 6-8 difference servers, Lotus Domino mail server, Panasonic PBX with voicemail systems, engineering software servers,supervision 1 helpdesk staff, cellphones, helpdesk support as needed, and more. As alot of you are corrected, “Manager of IT” should be the correct title (i think). Since i post my reply here, i was wondering if anyone of you (IT expert) knows what would the average salary be for my responsibility/functions mentioned above in Texas region? Your responded is greatly appreciated.

    • #3254233

      My Title

      by mgregory ·

      In reply to What’s Your Title

      My business card says Network/ERP Technician.
      Hope that was helpful

    • #3254160

      No Title Here

      by too old for it ·

      In reply to What’s Your Title

      Heck, I’m not even on the org chart.

    • #3254148

      Title means little in a small organization

      by cgoeckel ·

      In reply to What’s Your Title

      I am on the bottom of the totem pole in our 4 person IT team. The only one who has a title is the Manager. And that is Systems Manager.

      When I first started here I had a title but then the did away with it after they realized what the shortened title was when they put it on my business cards. They still haven’t changed it around.

      I started out as:
      Assistant
      Systems
      Support

      Imagine the HR and PR reaction to that since they were the ones who created the titles. After that…titles were done away with unless you were a manager.

      • #3101898

        Software Goddess/Database Queen

        by isapp ·

        In reply to Title means little in a small organization

        I have to agree with you. In a small company, anyone in IT does everything so it’s difficult to put a title on it. I’ve been the Software Goddess and Database Queen for quite some time now. It’s even how I answer the phone. People get such a charge out of it that I don’t dare change. A sense of humor is a wonderful thing.

    • #3080857

      IT Manager

      by roy penfold ·

      In reply to What’s Your Title

      Responsible for every thing from errant users to fuel pumps and time and attendance reporting systems….

      (not to mention clearing up after rodent infestations and fires etc…)

    • #3080703

      Title for the one who do it all

      by shima.sadeghian ·

      In reply to What’s Your Title

      The job you are describing is not really everything in IT. It is almost everything in infrastructure plus some desktop responsibilities. I would suggest: “Infrastructure & Desktop Specialist”. or if it is a senior person who leads the maintenace of all those mentioned above, then “Infrastructure & Desktop Leader”.

    • #3080700

      Enterprise Architect :)

      by rabear ·

      In reply to What’s Your Title

      nearly the same as you but i designed the databases, installed+configured+manage Exchange email server, and created the pocketpc applications with very fast SQL Ce replication…soon, the Exchange workflows.

      i am on the edge of burnout really if not for the relatively high pay.

    • #3080653

      Superman/Superwoman

      by chalmers ·

      In reply to What’s Your Title

      As a mother of 2 pre-teenagers I decided to go into IT after studying (but not using) it in University. After taking a refresher course in the new technologies I was hired by a company with 80 workstations as the sole support person. WOW . . . . Dive in to the deep end. I did everything without much help. Within 6 weeks my programmers manager left for an overseas holiday for 6 weeks. Our Vax/VMS system went down and the factory was loosing $30,000 an hour. After 6 months I had to redesign our whole physical structure on a 6 acre site. The list is too long. I was titled IT Support Officer. Real general, huh?

      Well I must say I managed to change the job title to Network / System Support. After 3 1/2 years I had 120 systems spread across Australia and New Zealand. It ran smooth and I got Chistmas Day off.

      By the way, I topped the company pay rise list by many precentage points every year and was up for a company car if I hadn’t moved back the the US with my family.

      Carla

    • #3080639

      All is Good

      by jim.myler ·

      In reply to What’s Your Title

      All of the replys to your question were good and on the money. A title is only important in a company that allows titles to define us. In my 20 years in the IT sector iv’e seen CIO’s and Directors that were lucky that they could turn a PC on let alone use it. Iv’e seen PC technicians that could not format a hard drive. The response about a title just being resume candy is also very good as you can put any title in there, but at the end of the day you had better be able to support your claims you make. My hiring practice for all positions in IT reguardless of it being a Technician or a Manager is to skim the resume and spend the majority of my time in verbal interviews. Anyone can talk shit but when you know what you are doing, you can tell what a prospective candidate knows. If you are to decide what your title is then be a Manager or be a Director of IT. it will look good on your resume for your next job but you better be able to back it up. I started in my current company 11 years ago in the US division of an Multi-National organization in three countries. The US division had 3 locations and about 80 users and about 150M USD with a global revenue of about 350M. Today we are in 7 countries and the US division has 18 locations, 500 users, globally about 1500 users and a Global Revenue a little above 3/4 Billion USD per year. For 10 years my title was IT Manager, then Corporate IT Manager and now after relocating to the Global Headquarters in Europe it is Global Manager IT. Our Corporate structure does not have a CIO or Director and in the US I was the top level of IT.
      The point to this little tirade is the title means nothing, as said in many of the replies, pay me good. You can call me the janitor for all I care as long as it comes along with six figures.

    • #3080635

      Ideal Solution

      by gprinsloo ·

      In reply to What’s Your Title

      Pay the person the salary they are worth. This generally would amount to some 85% more than you are paying them at present.

      Then give them the title worthy.

      GM. Technical Division.

      Ps. the GM is not General Manager but rather Global maintenance.

    • #3080627

      A rose by any other name….

      by robthegeek ·

      In reply to What’s Your Title

      We do all that and more, and are just called Techies. However, we do all that in schools, and titles don’t mean much, unless it’s Head of Department. I call myself a Network Administrator, but my job title is officially “Area Computer Technician” because I am the IT support for an area in the School Board.

    • #3080626

      Crucial

      by william.findlay ·

      In reply to What’s Your Title

      Though as some of the others have been saying a title is not all that important but, Network Engineer/Executive would make it appealing as an advert.

    • #3080617

      The Highest one available of Course!

      by plumley9 ·

      In reply to What’s Your Title

      I have 60+ users in two different sites and about the same number of servers (7) both Windows and Linux. I am the Network Administrator. My position title since I work for a University is Senior Computer Programmer/Analyst. My business card, my boss’s description, and my answer is ‘Network Administrator’. My previous position I was supporting four different departments and they called it a ‘service desk’. As the only worker I was the ‘Service Desk Manager’. Always choose the title with the highest semantic value. At budget time, when sending e-mails, when making recommendations the people who know won’t care about the title. Those that don’t may at least listen to the ‘expert’.

    • #3080601

      a

      by cinimod711 ·

      In reply to What’s Your Title

      a

    • #3080584

      I had that job…exactly

      by mark ·

      In reply to What’s Your Title

      I worked for a company – 22m in sales, 80 employees, 12 servers, and that was exactly the position I held for 4 years. I managed the MRP system, email, domain security, all upgrades and migrations, user issues, procs and docs – all of it. My title? Why it was IT Manager of course. LOL-I managed a department of 1 (me). It was a staff level position and I remember sitting in weekly staff meetings having to provide business process solutions, at the same time wondering how the heck I was going to reconfigure the engineering dept. CAD license server.

      It was a great experience though, I gained a terrific understanding of many different types of systems and it enabled me to move on to a position where I managed the east coast IT dept for a Fortune 500 Co. with a staff of 12…..competently

      • #3080576

        my situation to a T

        by nmgauna ·

        In reply to I had that job…exactly

        I am currently in a company of similar size, sales, and infrastructure. I am not management and have the title of Internet and Network Operations Analyst (not very descriptive of the tasks, huh?). BTW, I’m an army of one as well.

    • #3080575

      Applications Analyst..not so

      by wackymac ·

      In reply to What’s Your Title

      My official job title though my comanpy is “Application Analyst” though that is not the case I am one of three System Administrators.

    • #3252683

      My Title

      by owenslto ·

      In reply to What’s Your Title

      I gave myself the title of: Director of MIS Information

    • #3252680

      Here’s Mine …

      by heidi ·

      In reply to What’s Your Title

      I’ve always been referred to as “MIS” although my actual title is Systems Administrator. Believe me, the MIS stands for “Mission Impossible Specialist!”

      • #3252642

        An Evolution of Titles

        by dark_15 ·

        In reply to Here’s Mine …

        Here is the progress of my job titles in the past year alone:

        Computer Repair Kid (I was only 17 at the time when I started to work at the company)
        Dell’s Worst Nightmare (No joke… I could always get Dell to do what I want)
        System Designer (I started to build machines for the company after we had 2 horrible experiences with other vendors)
        ITS (Information Technology Specialist)
        System Admin (Now that I’m 18… I get more jobs, responsibility, and a lot less sleep for the same pay as Computer Repair Kid…)

        The last one also translates to – Sleep-Deprived 21-Credit-Hour-College-Kid who-does-a-40-plus-hour-job-in-half-the-time…

        And don’t forget weekends! I have no time to enjoy the more ‘social’ aspects of college because of it…

    • #3252633

      How about…

      by lionfan1991 ·

      In reply to What’s Your Title

      “Enterprise Administrator”. Or if there is supervisory responsibility, “Enterprise Manager”.

    • #3252625

      Title change doesn’t mean a raise

      by ornerdoug ·

      In reply to What’s Your Title

      My official title for the past 2 1/2 years was “Electronic Education & Outreach Coordinator” and I do everything from Webmaster to System administrator or I do the website, build online training, take care of all technology problems as they arise, email, server, desktops and I am the graphic artist and photographer for the company.
      This is a non-profit organization that has 7 employees, and a board of 19 people who I have to answer to, including the director who is one of the 7 people.
      When I asked for a raise I got the standard, (this is a non-profit) if your looking to make money you should go elsewhere.
      Instead of a raise I got a title change to “IT Manager”. Id rather have a raise. $30K a year really sucks when it seems you life revolves around your job.

    • #3252616

      I am “The computer Guy” also

      by rrushing1 ·

      In reply to What’s Your Title

      I am the computer guy for my company (actually 6 private companies) which is a heavy highway conmstruction comapny. My title is IT/MIS/MS Administrator, since this is about the closest title to all the “hats” I wear. I do everything from logo’s and forms, to websites, servers, and GIS.
      It is a fun job!!!

    • #3252605

      This is a good Question!

      by cweb ·

      In reply to What’s Your Title

      I am the IT section for a mid-size corporation. I was hired and interviewed as a Systems Administrator (my background being this and webmaster). I do it all here. network, switches, wireless, firewall, anti-virus software, spam filtering, all maintenance of the 2 servers plus 100 client laptops and desktops, running XPpro, printers and phones. As well as Deskside support, Policies and documentation. So what really would be a good title or description? I just say I am the Company’s Computer Guy. (like from Saturday Night live)

    • #3252584

      Catch all title for do it all IT Pros

      by dayj ·

      In reply to What’s Your Title

      All of the companies I have worked with over the last 10 years use the title I.T. Professional for the catch all title for a technician that wears all hats in I.T. departments.

    • #3252551

      Title Question

      by mfarnan ·

      In reply to What’s Your Title

      IT Director is my title in same position roughly as you. Another appropriate title is IS or IT Manager. If you don’t minbd, repost how many people are on your IT staff?

    • #3252543

      Add these

      by jkn1ck ·

      In reply to What’s Your Title

      phone systems (including cell and Blackberry) Video conferencing systems. My card reads PC/Lan Analyst. But, when you add everything else in does it really? No one but you cares what they call you and as long as you get a check and you live where you want, DO YOU really care?

    • #3252494

      Been there…Done that….

      by armandocanales ·

      In reply to What’s Your Title

      El

      AC

    • #3252472

      Your Title is….

      by cnet5 ·

      In reply to What’s Your Title

      With your descriptions, your title could be IT Manager or Network Admin…However, it still depends on your salary.

    • #3252462

      I did more than you!!!! ;-)

      by bassplayer and drummer ·

      In reply to What’s Your Title

      I did everything you described for a $96 million retail mail-order company with 30 servers, 400 desktops, email, spam filter, anti-virus, network cabling, switches, hub, routers, firewalls, VPN. Add to all that phone switch and voicemail administration, maintenance of the diesel generator and HVAC, and be available at the drop of a hat for the company president and his pet projects.

      There were other members in the IT department: 2 of them worked on one server (that’s right, TWO PEOPLE on ONE SERVER!), 2 more strictly working on SQL, and one working web design.

      The title I gave myself was “the one who gave his two week notice.”

    • #3252436

      If it plugs in….

      by computer_chick ·

      In reply to What’s Your Title

      Anything electrical and IT is expected to know how to fix it. I even got a call once that the elevator was broken!!! Of course I told them to use the stairs.

      At my last 2 jobs, I was the IT department and had the title Systems Administrator. When I started at this job, I was an Office Systems Specialist (whatever the heck that means) doing pretty much the same thing except there were 2 other people. Now I have the title Business Systems Analyst. My co-worker handles the network and hardware stuff now. She started out as a Computer Technician. They changed her title to Network Engineer and she got a big, fat raise. No raise came with my title change. Too bad, so sad. However, I do like it here and you can bet I don’t touch hardware or network problems anymore.

      Give yourself the biggest title you can get.

    • #3252413

      IT Director

      by zoner57 ·

      In reply to What’s Your Title

      I know you pain, I am the NetworkAdmin(3 sites, 12 T1s, 42 Switches 3 routers thankfully all Cisco), Server Admin (22 2.3K server with AD 2003), Spam and Virus Admin, Email Admin and PC/Printer repairman by myself for 250+ employees and 2200 students at a school district. They switched me from “Info Tec” to IT Director” a couple years ago when they put me on salary. I even get to be in charge of the Close Circuit TVs and the video surveillance system….LOL…if it literally plugs in the wall and draws juice they think the IT guy should fix it!!! (Got a call on a electric pencil sharper once, drew the line there….LOL)

      • #3252378

        IS Director / Systems Manager, or …

        by frwagne ·

        In reply to IT Director

        Whatever you can negotiate on your business card – but on your resume, specify that you have Sole Responsibity for … and list all the stuff you do. I was there once -$10M furniture manufacturer, one Netware server, 10 local workstation, PCs at 3 locations around the country with tie-ins to the factory system, did the application development (Revelation G2b), user support, printer maintenance, post office interface (bulk mail and business reply mail), even remote support/scripted file exchange with the remote showrooms (this was in the 1980’s). It was grand fun. Enjoy it while it’s still fun, if you find yourself getting burned out, look at Law Firm IT – still broad responsibility, but you’ll have some team members to lead and be helpful.

    • #3252406

      Tech ShiftSupervisor

      by klinkan ·

      In reply to What’s Your Title

      Wich means i take care of the whole site, transmissions, servers on and off site, backoffice, mail admin,,plus support for the floor (call center)

    • #3252394

      KISS rule

      by rickk ·

      In reply to What’s Your Title

      Everybody in the company just calls us “The Computer Guys”, so that’s how I respond on the phone, etc… and that’s on my business card.

    • #3252374

      Computer Dude

      by london11 ·

      In reply to What’s Your Title

      That’s what my daughter would tell her friends in elementary school, when they asked, “What does your Dad do?”

    • #3252366

      My title: G.E.E.K.

      by singerguy ·

      In reply to What’s Your Title

      Guru of Eclectic Electronic Knowledge. You described my job perfectly. Up until 5 months ago I was the only IT person at my company. Now I have one employee. I give him the desktop support and I do all the rest. Oh, and throw in everything phone and cell phone related (because they are electronic).

    • #3252350

      Sounds like a Senior Systems Engineer to me!

      by placidair ·

      In reply to What’s Your Title

      That’s the title of about 1/2 the staff around here — including myself.

      • #3254687

        More like Senior Systems Analyst

        by jharvey ·

        In reply to Sounds like a Senior Systems Engineer to me!

        I did the exact same thing, but I worked with 10 staff in the IT Dept. Ran the systems upgrades, backups, buying, inventory, configs, support of 200+ wksts. 30 servers, 4 switches, 5 routers, 3 firewalls, 2 locations – 1 being a warehouse, other being sales office. 30+ off-site sales users all over the place. And my title was Senior Systems Analyst. Now I work in a different location with less to take care of, but I am a Network Admin now. Weird isnt it. When doing my resume I always look at what to write, but never get the right word, cause the people in the interview, always ask, so what did you do :p

        Hope it helps

    • #3254641

      Interesting you should ask…

      by dwright ·

      In reply to What’s Your Title

      I’m in the same boat. I built the network from the ground up. The non-profit I went to work for only had a handful of stand-alone PC’s, all out-dated, with a mish-mash of applications.

      I started out with a dozen Pentium II, 400’s, strung the cat-5, configured the servers and did custom installs on all the workstations. As the network grew and end-user support and training increased I was asked to come on full-time. That was three and half years ago.

      They had no idea what to call me… I was just the IT Guy. I wrote my own job description and eventually settled on “IT Systems Administrator” for a title when they asked me what I wanted on my business cards. It’s a small non-profit serving disabled clients, so the pay is nothing great, but they generally leave me alone and let me do my thing. We may never grow beyond our current 30 workstations, but that’s really okay for me. The biggest drawback is when I want to go on vacation the problems just stack-up until I return and then I have to hump five times as hard to get caught-up, or worse, be called in from vacation to put out the fires caused by my end-users.

    • #3254690

      Let’s face it…

      by artdude ·

      In reply to What’s Your Title

      Let’s face it Brian… this in a thankless industry where you’re greeted from both ends by serious challenges.

      From one end you have teenagers who are being hired, without any experience or training, by small companies to perform most IT functions. These teens are not efficient or mature, but they will work for slightly more than minimum wage. From the other end you have prospective employers who want you to have a degree with 5+ years experience with a language or product that has only been in existence for 3. Additionally, once you land a job and get that cushy title you’re expected to know everything and keep yourself trained at your own expense (for some companies). It’s very frustrating dealing with these things, even if you’re passionate about your work.

      For me, I need more than a title. I need respect, a decent pay check, and my title can simply be “Company Brainiac.”

    • #3254685

      Be careful of titles during a job hunt

      by jtakiwi ·

      In reply to What’s Your Title

      I see alot of grandiose job titles, Director if IT, Managing Director of IT, CIO, CTO etc…, then I check the resume or maybe call to probe about experience and they manage a 25pc, 2 server network. Those titles also work against you if you actually think Director of IT entails a large staff and lots of management duties, when all I want (and the job you submitted your resume for clearly states) is a server tech, which you might be qualified for, but your title indicates a certain calary level I’m not going to pay for a server tech, so I don’t bother calling you. It is OK to throttle down the title to more closely match the position you are trying to get. If you actaully are the director if IT ad small busines xyz, then explain that very slight discrepancy afer you get the call from the one trying to hire you, they’ll appreciate your honesty.

    • #3253599

      General all purpose

      by ddenunzio ·

      In reply to What’s Your Title

      I’m sort of in the same position, I mean if it has lights, buttons or a digital clock thats all me. At my office I’m the IT Coordinator. Seems to fit no matter what I do. Good luck.

    • #3253543

      Doin’ IT all…

      by markk ·

      In reply to What’s Your Title

      We call that person the Systems Manager and put a few other responsibilities in there as well like telecom and (physical) security systems.

    • #3253528

      Special Services Network Technician

      by ezekielx ·

      In reply to What’s Your Title

      I work for a Telco and my job is to manage, monitor and maintain every last networked device from modems to call manager’s for voip. Any Data related trouble, which encompasses mostly everything nowadays, fills my 35 page job description. Sounds like an appropriate title in your situation.

    • #3253467

      Uhhmmmm I’m Thinking……

      by armandocanales ·

      In reply to What’s Your Title

      Net Bee-atch?

    • #3253402

      IT’s not the title, it’s the environment

      by strangerthanu ·

      In reply to What’s Your Title

      I work for a moderate sized social services agency (social workers, psychologists etc) in a very rural area. When people as me for a job description my typical reply is that I am responsible for “everything that plugs in, uses a battery, has moving parts or in some way requires common sense.” A title will never matter in this place; there’s no possible advancement and the responsibilities are pretty static.

    • #3253388

      My title is…

      by willjr ·

      In reply to What’s Your Title

      network engineer. I never think of myself as an engineer, but I work on about 30 servers a day and my company is the people who decide on my title.

    • #3091565

      What’s your title

      by stolthom ·

      In reply to What’s Your Title

      I would recomend Systems Administrator

    • #3091421

      Multiple Titles

      by joe.grabowski ·

      In reply to What’s Your Title

      Oh I dream of a single OS platform to deal with! Your looking for a Title for someone who does it all? I call it MINE! My Title has changed a few times – none of which match my job description, but as long as they can take advantage of me – it’s good…right?

    • #3091367

      Network Admin

      by brian.kiser ·

      In reply to What’s Your Title

      Or, as they liked to be called, Network Gods.

      Of course, we programmers consider them minor deities at best. 🙂

      • #3252303

        I did it all, now my title is unemployed!

        by bg6638 ·

        In reply to Network Admin

        I have made a 30 year career in IT, working exclusively for companies as a one person IT dept., doing COBOL/Foxpro programming, operations, and of course the Msoft parade of DOS 1.0-6.x, Win 3.1/95/98/ NT 3.5/4.0/Win2k, Exchange, Proxy 1&2, ISA, and SQL servers. Add to that MAC OS 7-9.x, OSX server, and IBM S34/36/AS400 and AIX 4.0 You can also add in phones, copiers, and PC’s on the factory floor too! That was until my last employer went bankrupt 2 years ago. Now getting an interview practically takes an act of congress!

        I first have had a problem with requests for BS in CS/MIS, we require mutiple certs from Citrix, Cisco, Msoft, and Redhat, etc, etc, etc. Then large and mid-sized companies don’t want a person whose largest employer ONLY had 5 servers & 75 workstations in a single location. The small companies either outsource the work, or they just do without. Well, we’d like to hire someone like you, but we just can’t afford it now. Call back in 6 mos, then a year. etc …………….

        What was your title? One day network engineer, the next programmer, the next troubleshooter. The employer didn’t care what my “title” was. In plain words, I was expected to do whatever the job at hand was. If I didn’t have the skills, I learned…fast, and usually on my own time! Doesn’t help much when the companies that do have an opening want a specialist!

        • #3252198

          Jack of All Trades = career death

          by brian.kiser ·

          In reply to I did it all, now my title is unemployed!

          Now this isn’t true in 100% of all situations, but from what I’ve seen, you can’t do this and that, and still find work easily. When my team hires a C# guy, for example, they don’t care that you did 5 years of PC hardware, 3 years of UNIX support, 2 years of Cisco support, and 2 year of programming. They’ll take the guy that has 5 years of hardcore programming over a JOAT any day. Some people will argue, but specialization is the KEY to paying the bills.

          I know, because I was a JOAT for years. When I finally latched onto a programming language (Visual FoxPro) and stayed in it for 9 years, I became “hot” in the workplace. Teams wanted me. Small companies wanted me. When I interviewed for a Visual FoxPro position, it was offered to me probably 4 out of 5 times. Eventually, I got bored and wanted to learn .NET and all this new stuff, and I started over. Wow, what a hurdle. Suddenly, I’m almost a new programmer all over again, and I’m certainly not hot in the workplace. Who wants a C# developer with 1 year experience on desktop apps, another 6 months on web apps, but not much other standard MS developer experience?

          That whole thing where school guidance counselors tell you that it’s good to know a little something about everything doesn’t work out well, imo. I have a friend who’s been in C++ for 15 years, and he’s an ace now. He’s making a 6-figure salary in Kentucky, and let me tell you that’s real success here. He couldn’t put a hard drive in to save his life, but at his salary, he doesn’t need to.

        • #3252101

          Jack of all trades – at law firms, a good deal.

          by frwagne ·

          In reply to Jack of All Trades = career death

          The JOAT will get you in the door at a smaller organization, or in a department of a larger organization that hasn’t been getting decent support out of their central IT department. One exception is a moderate sized Law Firm. They generally have a small IT department, and they DO want a JOAT for everything – and they pay pretty well, and give bonuses. No overtime pay, but the end of year bonus is very nice. Brian Kiser is right for most other organizations – the specialty is what will get you the higher pay.

        • #3252083

          Law Firm in PA?

          by joe.grabowski ·

          In reply to Jack of all trades – at law firms, a good deal.

          Know of any Law Firms in NE PA lookng for a JOAT?

          🙂

        • #3252696

          I’m with ya

          by brian.kiser ·

          In reply to Jack of all trades – at law firms, a good deal.

          What you say is also true. I just wouldn’t base my career on being a JOAT. Too risky.

        • #3252084

          Nice huh?

          by joe.grabowski ·

          In reply to I did it all, now my title is unemployed!

          I hear ya pal! I’ve done too much to let a small minded corp tell me that im worth more – if i DO more!

          I seriously am considering an out-on-my-own consulting company again – if they can afford to hire out – why not give the money to me!?

          This helps – I’ve been holding off an idea to offer IT assistance from IT Pro’s who want a few extra bucks for their knowledge (not some “geek” kid)in every major city – and I think I’m going to look deeper into it!

    • #3252187

      This might help…

      by ronnie.chia ·

      In reply to What’s Your Title

      Here the link to IT Job Descriptions.

      http://www.networkcomputing.com/1216/1216jobdesc.html

      cheers

    • #3252186

      Lackey

      by lghs1 ·

      In reply to What’s Your Title

      I do it all here and I use Lackey!

    • #3252169

      sh!t sponge, office chew toy, take you pick

      by avid ·

      In reply to What’s Your Title

      you have to soak it all up

    • #3252021

      Network Operations-Executive

      by itechnology2005 ·

      In reply to What’s Your Title

      Title should closely match the Years of exp. the person has to his credit followed by his current responsibility .In this case it can be either Network Operations -Executive if he has lesser no. of year of experience (or) Infrastructure Head if the person has greater responsibility& 6+ years of exp.

      Cheers
      Ravi

    • #3252010

      I’m thinking….

      by armandocanales ·

      In reply to What’s Your Title

      EL

      Would be sufficient, along with a lifetime supply of handrolled Cubans…cigars that is…It’s on my business card…Can U say..”Cohones Grande”?…three times fast?….Think Tito Puente playing in the background…”Miami Girl” would be a smart choice…for any discerning gentleman….

      AC

    • #3090730

      Network Specialist

      by darby.weaver ·

      In reply to What’s Your Title

      Network Specialist is a very general title, it is respected and covers a lot of ground or can be precise.

      Network Administrator – I usually expect to see a professional working around bridges, routers, switches, firewalls, syslogs, infrastructure, WAN, and Internet.

      System Administrator – OS-Based Specialist, Unix, Linux, Windows, Novell, Mails, may even encompass SQL, or even Applications.

      Really the industry has no clearly defined titles that are standard so it really depends on where you go.

      Now for myself my current title is Sr. Network Adminstrator, and when I leave my resume will reflect it, however, whenever people ask me what I’ve been doing all of these years, I tell them I am a Network Specialist.

      The Network Specialist title covers all of my background from Servers to Routers, to Firewalls, etc.

      At least this is how I think of things, and as I said it varies from company to company.

      Darby Weaver

    • #3101402

      How About ….

      by dan ·

      In reply to What’s Your Title

      How about IT/JOAT? IT-Jack-of-all-Trades

    • #3102714

      If you do it all….

      by jseichko ·

      In reply to What’s Your Title

      I know how you feel, I am by myself, I have 2 campus’s and 5 buildings, over 120 pc’s, 12 servers, 2 SANS of 3 and 12 TB, 1 CAS unit of 16 TB and numerous switches all else that goes with it. Honestly they should call you Lord Brian but IT Director may be more acceptable to them.

    • #3103383

      Generalist

      by macmadman ·

      In reply to What’s Your Title

      I do about everything where I work. My title is IT Specialist, which doesn’t say much except that I work in IT.

      • #3101551

        Title

        by jdubba ·

        In reply to Generalist

        I am the only IT person where I work. Buy,maintain,configure,repair,desktop support.Also support 1 Dec Alpha server,6 network servers,3 MSSql($1.5mil GIS),1 oracle db ($2mil meter reading system). Reasearched and purchased a $300k ip phone system, $250k digital radio system and I think somewhere a partridge in a pear tree. Title: IT GUY. Wouldn’t trade jobs or title with anyone.

Viewing 69 reply threads