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  • #2172856

    WHATT IS WRONG WITH MY CONNECTION!?

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    by kylecollins ·

    Hi,

    I have a belkin wireless modem with router and it has works fine for a good couple of years with no problems, but recently i keep loosing connection to the internet every few mins, not just on web browers: Online games will kick me off, MSN signs me out saying iv lost connection, my xbox live will kick me from games and partys and youtube videos will never finish buffering.

    Now nothing has been touched, i moved it to see if it was not getting signal and it didnt fix anything, the modem is a few years old but surley that shouldnt matter? I dont have the slightest clue with laptops so please any suggestions on help can you give me step by steps 🙂 if you need to know anything else please ask and ill try to find out

    Kyle

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    • #2889651

      Clarifications

      by kylecollins ·

      In reply to WHATT IS WRONG WITH MY CONNECTION!?

      Clarifications

    • #2891072

      any other new products in the location . . .

      by who am i really ·

      In reply to WHATT IS WRONG WITH MY CONNECTION!?

      ie. cordless phones, etc. can play havoc with wireless connections

      try using a wired connection,
      if the wired connection gets disconnected repeatedly then I’d say the unit is on it’s way out

    • #2891070

      Well I would start with the Simple Things

      by oh smeg ·

      In reply to WHATT IS WRONG WITH MY CONNECTION!?

      Quite often these devices suffer from Spikes on the Power Grid and get scrambled. You need to reset them by removing the Power Lead for a few Seconds and then plugging them back in and allowing them to reboot. [b]Do Not Press the Reset Button.[/b]

      If that doesn’t work you may need to rerun the Devices Setup Procedure which should have come on a CD. Failing that you can open a Web Browser and enter it’s HTTP Address as listed in the User Manual.

      As this is also a Router it may be worthwhile upgrading it’s Firmware to prevent others from breaking in and stealing your Internet Connection. You can get the latest Firmware and User Manual here but you will have to enter the Model Number.

      http://en-us-support.belkin.com/app/product/list/q/routers/

      Col

    • #2891063

      It is clogged with capital letters.

      by seanferd ·

      In reply to WHATT IS WRONG WITH MY CONNECTION!?

      Just flush those all out and you’ll be right as rain. 😉

      In addition to the above comments, I’d say also to look at your cabling from the router out, if nothing else helps. Include the exterior connection to whatever pipes the internet into your home.

      Check if you are dropping the connection from device to router, or router to internet to narrow this down. I know you said “internet”, but people use this loosely even referring to a bad LAN connection.

    • #2891021

      FW upgrade, Factory default, reconfigure

      by oldbaritone ·

      In reply to WHATT IS WRONG WITH MY CONNECTION!?

      I’ve had a couple of routers go to la-la-land after an extended period of good service.

      I’ve found the best answer is to check for a firmware upgrade and install it if there is one, then go through the “factory defaults” reset and reconfigure it from scratch. It takes a few extra minutes, but then it runs for many months or years without trouble again.

    • #2890988

      With a name like Belkin, it has to be good

      by robo_dev ·

      In reply to WHATT IS WRONG WITH MY CONNECTION!?

      My experience with Belkin has been that it’s a miracle that most of their stuff works at all.

      My first guess is that the $.000005 power supply included with the unit is emitting more heat and hum than actual DC voltage. Look at it carefully….if it’s too hot to touch, the label has bubbled from excessive heat, it’s making a hissing sound, and it smells faintly of burning human hair, then it may be on the way out.

      I chuckle when I suggest that you upgrade to a D-Link or Hawking device, but that would be a better choice. Netgear or Linksys makes some good equipment most of the time as well.

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