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When do you roll sp4 to workstation

By ricks ·
I support over 100 laptops in my region alone and I am an part of a team that decides when to roll new software including service packs to over 1000 workstations in our organization.

I'm looking for some suggestions on what questions should be answered before any service packs are installed, and if there is a template that anyone might have.

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by sgt_shultz In reply to When do you roll sp4 to w ...

well, the proof of the pudding is in the eating, as somebody else here likes to say..
i'd implement a policy to test in lab setting then with few beta users then roll it out. maybe have provisions for how to educate users in how to respond/report errors?
or else just say, wait 4 months after release (smile)

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