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When doing a save as, it freezes

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by jsarinana

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I have a Dell Optiplex GS240 P4 256 memory 32 MB ATI graphics card plenty of h.d. Space running Windows 2000 SP2 Office 2000 SP2. When I'm in Outlook or any other Office suit application and I do a save as the whole computer freezes up. This does not happen all the time and it does not matter if I'm saving to the network or locally. Any suggestions would be greatly appreciated

3 replies

by lizzy

It doesn't have to be on the shared folder of the server for this to happen. Please check this site at Microsoft. It also refers to earlier problems and fixes related to this, but this one is the most recent I've found. I have applied this fix to several Win98 PC's on my network.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q278558

There are no spaces in the URL. You will have to contact Microsoft to get the patch.

Best wishes.

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