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When opening XLS doucments

By mgonzales ·
I have a user that is running Excel 97 and when she double clicks a document to open it up, she get this error.

"A document with the name <insert name here>.xls is already open. You cannot open two documents with the same name, even ifthe document are in differnt folders."

Any assistance would be appreciated. OS is W2K SP3.

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