Question

  • Creator
    Topic
  • #2174409

    Where are my saved articles!!!???

    Locked

    by 93961

    I had saved many links, articles, blogs, etc., for future reference as they extremely good. Now they are all gone after the TechRepublic UPGRADE. I checked in My Stuff | My Favourites. All are gone and now I don’t have any favourites left. It’s DISGUGTING!!!??? 馃檨 馃檨 馃檨

All Answers

  • Author
    Replies
    • #2849851

      Clarifications

      by 93961

      In reply to Where are my saved articles!!!???

      Clarifications

    • #2849839

      I guess they’re in the bit bucket for the moment.

      by ansugisalas

      In reply to Where are my saved articles!!!???

      I think that the TR techs are looking into these disappearances.
      They may still recover them, but it can’t help to tell them that you’re having this problem…

    • #2849819

      That’s not a feature, it’s a bug

      by jasonhiner

      In reply to Where are my saved articles!!!???

      All of your favorites/bookmarks/saves should have been retained.

      Of course, being in IT, you know that I have to ask… are you sure that all of your favorites were saved under the user account that you’re logging in with and not under a different user account?

      If you can confirm that, then we’ll file it as a bug.

    • #2849767

      No. They are not there.

      by 93961

      In reply to Where are my saved articles!!!???

      AND I have only one user Account. I am not that foolish to lay claims.

    • #2849764

      Some things new are also missing

      by 93961

      In reply to Where are my saved articles!!!???

      I posted yesterday in Discussions and that post is missing. I cannot search for it.

    • #2849722

      Somehow I found it but cannot browse it.

      by 93961

      In reply to Where are my saved articles!!!???

      This is in reference to my last previuos post regarding my post in Discussions yesterday, Somehow I found it but cannot browse it. Whwn I click the Link It says the page is not found!!!??? It says “We???re sorry, but the page you requested could not be found.”.
      Where it is gone!!!??? DISGUSTING!!!??? 馃檨 馃檨 馃檨 馃檨 馃檨 馃檨 馃檨 馃檨 馃檨 馃檨 馃檨 馃檨

    • #2849702

      Mehul

      by santeewelding

      In reply to Where are my saved articles!!!???

      If it makes you feel any better, yours is only one in a chorus of hissy fits.

    • #2849678

      Missing post

      by jasonhiner

      In reply to Where are my saved articles!!!???

      The missing post was deleted because it was nothing more than a link to this Q&A. It was redundant and polluting the Discussion feed.

      As for your missing Favorites, we have received your multiple messages on the forums and to our customer service department. Our team is working on it and hopes to restore your missing data. Stay tuned.

      One more note: This is a forum for professionals and so we ask our members to conduct themselves like professionals. Typing DISGUSTING over and over in multiple threads with 12 sad faces doesn’t really make the cut. 馃檪

    • #2849671

      The new URL

      by brandons

      In reply to Where are my saved articles!!!???

      You can easily get to your Favorites list by going to My Stuff (The link to this is in the site’s header in the dropdown under My Account). On this page, you can access your recent Discussions and Questions and your Favorites.

      The direct URL for Favorites is: http://www.techrepublic.com/members/favorites/2421815

      • #2848334

        Request for Clarification

        by 93961

        In reply to The new URL

        Negative
        It says “No favorites found!” here also. But I have saved many as I mentioned in the other posts.

      • #2848333

        Request for Clarification

        by 93961

        In reply to The new URL

        brandons
        By the way The URL you mention shows the “My Stuff” of your ID.

    • #2849595

      But…

      by 93961

      In reply to Where are my saved articles!!!???

      Jason, All this should have been taken care off while in testing stage of the upgrade. This should not have happened in the first place. Don’t you have the system of UAT and other things while developing!!!???
      AND I am not the only one polluting, if I am if you say so.

      • #2848395

        Request for Clarification

        by jasonhiner

        In reply to But…

        Yes, we had almost a month of UAT before the site went live. This problem didn’t surface. It’s still only happening for a small percentage of members, but we naturally want to fix it for those members and we want to make sure that it doesn’t become a bigger issue or lead to other problems.

    • #2897654

      9 months on and my saved articles are also MIA and I can’t save new ones

      by juliegerarda

      In reply to Where are my saved articles!!!???

      It’s been 9 months since Mehul Bhai posted about his saved articles disappearing. I just found that mine are gone, too, and I can’t even save any new ones. All I get when I go to My Stuff is the following text on two bright red bands:
      Could not retrieve threads for userId – null
      Error: null
      Does anyone have some information on this problem? Are my old links gone for good? Why can’t I save any new ones?

Viewing 10 reply threads