Question
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January 27, 2011 at 5:19 am #2174409
Where are my saved articles!!!???
Lockedby mehulnpatel · about 12 years, 4 months ago
I had saved many links, articles, blogs, etc., for future reference as they extremely good. Now they are all gone after the TechRepublic UPGRADE. I checked in My Stuff | My Favourites. All are gone and now I don’t have any favourites left. It’s DISGUGTING!!!??? 🙁 🙁 🙁
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CreatorTopic
All Answers
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January 27, 2011 at 5:19 am #2849851
Clarifications
by mehulnpatel · about 12 years, 4 months ago
In reply to Where are my saved articles!!!???
Clarifications
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January 27, 2011 at 7:20 am #2849839
I guess they’re in the bit bucket for the moment.
by ansugisalas · about 12 years, 4 months ago
In reply to Where are my saved articles!!!???
I think that the TR techs are looking into these disappearances.
They may still recover them, but it can’t help to tell them that you’re having this problem… -
January 27, 2011 at 9:42 am #2849819
That’s not a feature, it’s a bug
by jasonhiner · about 12 years, 4 months ago
In reply to Where are my saved articles!!!???
All of your favorites/bookmarks/saves should have been retained.
Of course, being in IT, you know that I have to ask… are you sure that all of your favorites were saved under the user account that you’re logging in with and not under a different user account?
If you can confirm that, then we’ll file it as a bug.
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January 27, 2011 at 6:56 pm #2849767
No. They are not there.
by mehulnpatel · about 12 years, 4 months ago
In reply to Where are my saved articles!!!???
AND I have only one user Account. I am not that foolish to lay claims.
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January 27, 2011 at 7:06 pm #2849764
Some things new are also missing
by mehulnpatel · about 12 years, 4 months ago
In reply to Where are my saved articles!!!???
I posted yesterday in Discussions and that post is missing. I cannot search for it.
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January 28, 2011 at 4:06 am #2849722
Somehow I found it but cannot browse it.
by mehulnpatel · about 12 years, 4 months ago
In reply to Where are my saved articles!!!???
This is in reference to my last previuos post regarding my post in Discussions yesterday, Somehow I found it but cannot browse it. Whwn I click the Link It says the page is not found!!!??? It says “We???re sorry, but the page you requested could not be found.”.
Where it is gone!!!??? DISGUSTING!!!??? 🙁 🙁 🙁 🙁 🙁 🙁 🙁 🙁 🙁 🙁 🙁 🙁 -
January 28, 2011 at 9:38 am #2849702
Mehul
by santeewelding · about 12 years, 4 months ago
In reply to Where are my saved articles!!!???
If it makes you feel any better, yours is only one in a chorus of hissy fits.
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January 28, 2011 at 11:24 am #2849678
Missing post
by jasonhiner · about 12 years, 4 months ago
In reply to Where are my saved articles!!!???
The missing post was deleted because it was nothing more than a link to this Q&A. It was redundant and polluting the Discussion feed.
As for your missing Favorites, we have received your multiple messages on the forums and to our customer service department. Our team is working on it and hopes to restore your missing data. Stay tuned.
One more note: This is a forum for professionals and so we ask our members to conduct themselves like professionals. Typing DISGUSTING over and over in multiple threads with 12 sad faces doesn’t really make the cut. 🙂
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January 28, 2011 at 12:03 pm #2849671
The new URL
by brandons · about 12 years, 4 months ago
In reply to Where are my saved articles!!!???
You can easily get to your Favorites list by going to My Stuff (The link to this is in the site’s header in the dropdown under My Account). On this page, you can access your recent Discussions and Questions and your Favorites.
The direct URL for Favorites is: http://www.techrepublic.com/members/favorites/2421815
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January 30, 2011 at 10:15 pm #2848334
Request for Clarification
by mehulnpatel · about 12 years, 4 months ago
In reply to The new URL
Negative
It says “No favorites found!” here also. But I have saved many as I mentioned in the other posts. -
January 30, 2011 at 10:23 pm #2848333
Request for Clarification
by mehulnpatel · about 12 years, 4 months ago
In reply to The new URL
brandons
By the way The URL you mention shows the “My Stuff” of your ID.
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January 28, 2011 at 6:58 pm #2849595
But…
by mehulnpatel · about 12 years, 4 months ago
In reply to Where are my saved articles!!!???
Jason, All this should have been taken care off while in testing stage of the upgrade. This should not have happened in the first place. Don’t you have the system of UAT and other things while developing!!!???
AND I am not the only one polluting, if I am if you say so.-
January 30, 2011 at 6:21 am #2848395
Request for Clarification
by jasonhiner · about 12 years, 4 months ago
In reply to But…
Yes, we had almost a month of UAT before the site went live. This problem didn’t surface. It’s still only happening for a small percentage of members, but we naturally want to fix it for those members and we want to make sure that it doesn’t become a bigger issue or lead to other problems.
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November 6, 2011 at 2:29 pm #2897654
9 months on and my saved articles are also MIA and I can’t save new ones
by juliegerarda · about 11 years, 7 months ago
In reply to Where are my saved articles!!!???
It’s been 9 months since Mehul Bhai posted about his saved articles disappearing. I just found that mine are gone, too, and I can’t even save any new ones. All I get when I go to My Stuff is the following text on two bright red bands:
Could not retrieve threads for userId – null
Error: null
Does anyone have some information on this problem? Are my old links gone for good? Why can’t I save any new ones?-
November 7, 2011 at 4:34 am #2897639
Reponse To Answer
by mehulnpatel · about 11 years, 7 months ago
In reply to 9 months on and my saved articles are also MIA and I can’t save new ones
What I reported then was something different. That problem was rectified immediately thereafter.
What you are reporting is a totally new & different problem and TechRepublic is looking at it and will resolve. -
November 7, 2011 at 4:38 am #2897638
Reponse To Answer
by mehulnpatel · about 11 years, 7 months ago
In reply to 9 months on and my saved articles are also MIA and I can’t save new ones
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