More and more when I go to a client I am asked to audit ???IT???; processes, procedures, employees. While I think I have a great understanding of how “IT” works I don’t know that I have the tools I need to give an Employee Scorecard. For example one client would like me to assess their IT department and report to him how his IT compares to the rest of the world. Does he have the right guys, what are the areas of development for his employees, what are their strengths, is their equipment adequate to meet their need, etc. While I have always been the right guy to ask about equipment and procedures, I haven???t really spent much time interviewing and assessing employees. Does anyone know where I can find tools and examples of this type of assessment?
