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Where did my help go?

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4 replies

by i.watson

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Am running Windows98SE at home in busy busy multi-child user environment.

Attempted to access Winhelp from Start Menu ... no success.

Delving into Windows Explorer found Help files seemingly intact. As yet no success in creating functioning shortcut. Accessing various helps from applications (Office 97) also intermittently fails.

Solutions Please?

Ian

4 replies

by joseph moore

Help can be removed by a Registry edit. Open up Regedit and look for:
Key: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer]
Value Name: NoSMHelp
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disable restriction, 1 = enable restriction)

If set to 1, then Help will be hidden. Set it to 0 if it is there.

by i.watson

Joseph,
Many thanks so far. Opened explorer as above then no sign of Value/data. By the way. Forgot to mention Help Icon remains visible in Start menu ... only it is inert.

by i.watson

This problem seems to have solved itself miraculously! Many thanks to all who have considered it.
Ian

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