I started with the company in an Administrative position, although they hired me knowing my background in computers. At the time they had a DP Supervisor that handled the AS/400 and outsourced everything else. I started doing the network/PC side of things and inherited the AS/400 when the DP Supervisor left. My title is IT Coordinator because they didn’t want to give me a manager/director title.
My boss has come to call me the IT person. She has said that she knows ‘Coordinator’ is inappropriate for what I’ve become in the last couple years but isn’t sure what it should be.
I don’t manage anyone directly but am writing all the policies and procedures regarding the network/security/HIPAA security. I train employees; take apart PC’s to replace hard drives, cd-roms, etc.; load any new software; handle the phone system (mainly coordination with the company who handles maintenance. I can make some simple changes); handle the repair/replacement/addition of PC’s, dumb terminals, printers, network devices in four facilities.
Since I’ve started I’ve completely upgraded our lab system; added interfaces between lab and our AS/400 to store lab results in transcription; added a firewall w/VPN and set up transcriptionists to work from home; set up whole departments (coding, business office) on PC’s rather than dumb terminals; added print servers, printers and PC’s to nurses stations to access our data, data from the hospital and imaging clinic and trained the entire nursing staff on these new systems; upgraded AS/400 OS and software (with contracted help); help desk function for 200+ employees; you get the idea.
I have an AAS but not a ‘real’ degree…and no certs. I’ve been working with computers since 1990 but not ‘officially’ until this job about 2-1/2 years ago (doing the IT thing).
What should my title be? Salary? I’m in Minnesota…not in the Twin Cities but not a small town either. Any opinions? Thanks!
