• Creator
  • #2140323

    Which directon to go?

    by jrob962 ·

    I have been working in IT for 4 years now. I currently work for my state govt on the service desk. I am graduating from WGU with a BS in IT, I possess A+, Net+, Sec+, CCENT, Linux essential, Cloud essentials, and ITIL certs. My first IT job was for an AS400 managed services provider on the help desk which consisted of watching a lot of Netflix / studying because all I did was monitor processes that rarely failed. In my next position, I was hired as a jr. network admin where no one would teach me anything or let me do anything so I had to teach myself enough to pass CCENT / Net+, and really all I was allowed to do was config switches and routers with a template that I just had to change a few lines of command. After that, I worked for another MSP doing desktop/network device installations and troubleshooting. Now I work for the SD for my state and I am tired of the constant phone calls and if I am not answering a call every sec of the day I get messaged asking why i am not on the phone taking calls. I look for positions within the state but either I am underqualified or can not apply because I do not belong to that agency. When I look outside of the state for employment opportunities I am either under qualified or the only positions that I am qualified for seem to be another service desk position which I do not want. I work best in positions where I come in I have my tasks and allowed to work on them to completion. I dont mind reaching to to customers and assisting just not all of the time. There are so many niches or jobs in IT I just do not know where to go or what to do. Any advice would help. Coding appeals to me and I can do some HTML, CSS but not enough to get a job in those areas and really you need scripting languages to go along with it and I can do some basic JavaScript but get lost with it after the basics. I am just not sure how to get out of the service desk or where to go.

You are posting a reply to: Which directon to go?

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our Community FAQs for details. All submitted content is subject to our Terms of Use.

All Answers

  • Author
    • #2414741
      Avatar photo

      It will take time to change.

      by rproffitt ·

      In reply to Which directon to go?

      I have two suggestions.

      1. Head back to school and meet with a guidance counselor to see if they can work out a plan for your next degree and jobs.
      2. Get with employment agencies. Don’t go it alone in your job search.

Viewing 0 reply threads