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Which router should I buy?

By Cerebral*Origami ·
I have been checking out routers for a couple of days now and everyone I look at has bad reviews.

What I want to accomplish:
I want to set up the router so that the internet connects to it through a static IP and from there the router connects to an anti-spam server and also to our small business server 2003 which then goes to the HP switch we currently have.

I need full incoming VPN capabilities for a minimum of 5 users (preferably 10 as we plan to grow.)

Ideally I would also like wireless N.

I was looking at Cisco until I discovered they require a contract before you can even download updates or get some documentation on the equipment you bought!

Linksys has been bought by Cisco and has extremely poor support.

Many people say to avoid Belkin because of quality issues.

Who's left? Is there a router company that's the best? And which products should I be looking at?

Any help would be greatly appreciated.

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RE: Is there a router company that's the best?

by OH Smeg In reply to Which router should I buy ...

Yes there is Cisco but you pay for the excellent support that you get from them.

With places like Belkin you get exactly what you pay for nothing at all but with Cisco you get Same Day Service which is exactly what Business needs. It's pointless telling a Business that they will get a replacement for a failed Critical Device in a months time depending on the Post.

For what you have described here you really want the Service Contract from Cisco and you need to first speak to one of their Representative to get the information about which is best for your needs.

Col

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I agree you get what you pay for.

by Cerebral*Origami In reply to RE: Is there a router co ...

And I have no problem paying for tech support, but that fact that Cisco requires a contract before you can even download firmware updates or full documentation for your equipment is a major kick in the teeth. I really don't want to deal with a company that is so customer unfriendly.

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RE: "..company that is so customer unfriendly." ...

by OldER Mycroft In reply to I agree you get what you ...

This would be the company that you have yet to buy any hardware from?

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Yes there are many customer unfriendly companies.

by Cerebral*Origami In reply to RE: "..company that is so ...

But the worst ones I am used to dealing with usually don't maintain documentation and drivers. Konica-Minolta is a good example the website usually only has the info/drivers of the printers for that last 2-3 years. And the companies that are REAL bad at customer service I simple don't deal with again. But charging for something (and not just a simple charge but requiring a service contract ) that every other company provides for free, especially as the updates are required to keep the hardware your purchased running properly is unreasonable. What if you had to pay for new drivers every time a flaw in the old one was found or every time you changed operating systems?

Is it just me? Or does anyone else feel requiring a service contract for updates and full product information is unreasonable?

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