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White blank screen after boot up

By michael_2000_2 ·
My friend's IBM Computer which has Millenium Editin intstalled in it, displays a white blank screen after it displays the millenium logo and it kicks itself out. Also it begins with scandisk, scanning the drive c. What could be the problem. Also it gives the message improperly shut down. Pls give me a clue.
Thanks

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White blank screen after boot up

by lglende_01 In reply to White blank screen after ...

IF YOU RECEIVE A MESSAGE IMPROPERLEY SHUT DOWN WHILE RUNNING SCANDISK RUN THE COMPUTER IN SAFE MODE RESTART THE COMPUTER FROM THE SHUTDOWN BOX AND PRESS F5 TO RUN ON A MINAMAL SET OF DRIVERS TO FIX THE PROBLEM GO TO START CLICK SHUT DOWN LET YOUR COMPUTER RUN ITS NORMAL PATTERN THEN REINSTALL MILLENIUM EDITION IF NEEDED lGLENDE_01

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White blank screen after boot up

by michael_2000_2 In reply to White blank screen after ...

To User Deleted
Thanks very much for your quick response. I was surprised to get a quick reply so fast. However, the computer goes into safe mode when I press F5 but the desk top stays for a while and kicks itself out and goes back to restart automatically and there isn't anything I can do. In order to reintstall ME I have to use a product recovery folder that is already installed on the hard drive as per the IBM manual. How do I reintall Me with the compressed recovery folder? I have an emergecny boot disk and I did try but was clueless. I tried Scandisk/all and scanreg/restore and chose a date. but failed miserably. Appreciate your feed back.
Thanks

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White blank screen after boot up

by skutts In reply to White blank screen after ...

I have seem a similar problem, to this, and it turned out to be a corrupt explorer.exe. One way of testing this is to chenge the program windows uses as its 'shell' (normally explorer, but believe it or not you can use any program u like!) If your install directory is compressed, and you have winzip installed, try setting winzip to be the shell (edit system.ini in the windows directory, and change the line that starts SHELL=EXPLORER.EXE to SHELL=C:\PROGRA~1\WINZIP\WINZIP.EXE [or whichever program you decide to try])

if it turns out that it runs ok, mail me and I will send you a good explorer.exe if you can't extract it.

any problems, feel free to mail me - roger.seath@eurographics.co.uk

hope i helped

skutts

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White blank screen after boot up

by michael_2000_2 In reply to White blank screen after ...

The question was auto-closed by TechRepublic

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White blank screen after boot up

by oaguilar In reply to White blank screen after ...

If the computer restarts on it's own, you may want to look at the power supply. Power supplies that are failing will kick off, then kick back on, causing your computer to restart frequently on its own and run the scandisk operation due to an improper shutdown. Good luck.

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White blank screen after boot up

by michael_2000_2 In reply to White blank screen after ...

The question was auto-closed by TechRepublic

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White blank screen after boot up

by michael_2000_2 In reply to White blank screen after ...

This question was auto closed due to inactivity

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