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white box outgoing email - Outlook XP

By moondoggie53 ·
I get intermittent complaints from various people about a small white box in my emails to them. No idea if this is global to my contacts (I'll include a message), or if it is critical. Any ideas? I am using XP Pro, Office Pro.

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Any Luck?

by CaseyKicklighter In reply to white box outgoing email ...

Hey man!

I'm having this same issue and you seem to be the only person Google can find having the same issue. Did anyone ever post a reply or did you figure out what was causing this issue for you? Thanks!

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white box overlays my emails

by rustyfire In reply to Any Luck?

I have the same probem with inbound emails that have a blank or white box covering some of the text. I've started a tech session with Microsoft, but trying to go through steps to fix- takes several days- which Microsoft doesn't like to work with. I don't think they are emiinating from the same sender, since there are about 6~8 people I get the problem with. My suspect is something with WORD and the 'normal.dot' template, but after MS said to rename the file and/or re-install Office all together- I get the same result. Note: that when trying to FOWARD the same email to someone- appears just fine. (WTF?) After 2 months of this crap, I'm getting sick of Microsoft- paying them for nothing.

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