If i get a NEW virus on my computer, when connected to the internet. Who is responsible to help me get rid of it.
1. Microsoft,
2. Internet Service Provider,
3. The Anti Virus Software Company,
I find that when you talk to all the above, they all pass the buck. I thought as a paying customer to an Internet Service provider they should at least provide assistance on what to do. Especially if you have not got a clue about computers. But no, all of them blame each other as responsible for giving advice to remove any kind of Virus.
One IT service provider went as far to say all antivirus companies are to blame for combating Viruses. How is that so when they can only combat Viruses once in the domain?
The sasser worm, must of been a nightmare for customers using the internet just to play on line games and who had little experience of computers. I can only imagine the amount of people who must of said ” bollocks to the Internet” due to lack of help.
