In reading the latest week’s headlines in CNET, I saw the article about the gaping hole in SQL security that MS says it only recently found out about. My system was literally hijacked 8 months ago and I repeatedly tried to contact MS with “Urgent” emails, only to receive in return precomposed messages that they would review my problem in 14 days. I actually spoke with 2 Security staff at MS by phone, and found each to be appallingly ignorant and unwilling to pass information along to superiors. I have fought a losing and very costly battle for 8 months and no one was around to help me, including Verizon DSL, Charter Cable, Gateway, Symantech, McAfee and even the FBI. This system is still under complete control of these “hackers” who havea mind-boggling configuration that, frankly, has replaced my Windows ME with some hybrid combination of 95, 98, Me, NT, 2000 (mostly NT). I continue to cry out for help but no one will believe me or, maybe worse yet, are disinterested. These guys walk through every HTTPS secure connection I have made. They rewrite entire program files without detection. This is BIG STUFF but damned if anyone is interested in discussing it with me, or coming to spend 10 mins. looking at my system for proof. When this is over (if ever), I intend to write one helluva story. Furthermore, as far as I’m concerned, MS owes me a complete, new, best available computer system, top to bottom, for the 8 months and ongoing nightmare I have had to deal with, all because of their failures to disclose and failures to monitor complaints made to their technical division. Hell, maybe I’ll sue and become a VP of customer relations. You’d then see heads rolling from Seattle to Silicon Valley. Anyone out there to help? I’m battling this very dangerous enemy alone!
