Who's At Fault Vista - Or PhotoImpact? Can You Figure It Out? - TechRepublic
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January 1, 2010 at 12:18 PM
bobf117

Who’s At Fault Vista – Or PhotoImpact? Can You Figure It Out?

by bobf117 . Updated 16 years, 5 months ago

I Know There’s Alot Of Smart Individuals -Interacting With This Site-. Figure This One Out.
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Windows (Problem Report):
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Product
PhotoImpact

Problem
Stopped working

Date
12/30/2009 2:57 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: Iedit_.exe
Application Version: 13.0.0.0
Application Timestamp: 480ef236
Fault Module Name: ulibtif.dll
Fault Module Version: 13.0.0.0
Fault Module Timestamp: 46987ae5
Exception Code: c0000005
Exception Offset: 0000b270
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 7774
Additional Information 2: f9a618707f369a6ff32117dd4b30dc37
Additional Information 3: 02ae
Additional Information 4: 0e558874b899a751cf6d7f88ae908532

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp
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My Story (How It Occurred):
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You’re Not Going To Believe This,
But It (Actually) Occurred Because I Tried To Open A Picture File (Within Windows Explorer) From The “Recent” Folder…So It Was Actually (A Short Cut) That I Was Clicking On.
Here’s The Story:
I Was In Window’s Explorer – In The “Recent” Folder/Directory, And I Double-Clicked One Of The Files There (So This Was A Short-Cut To That File), I Wanted To See What This File Looked Like – This Was (Also) An File Associated With Photo-Impact (A .UFO File), So I Understood/And Expected Photo-Impact To Launch – And Then Open Up The File,…But Immediately The “Message” Pops Up (A Problem With PhotoImpact Has Occurred And It Will Be Closed / Windows Will Notify You If A Solution…). I Closed That, And Double-Clicked That Same File Again,…Immediately The “Message” Pops Up (A Problem With PhotoImpact Has Occurred And Windows Will Close It…). I Then (Closed) Windows Explorer, And Tried Launching Photo Impact (From The Desk Top). I Double-Clicked On The Desk Top Icon – The Photo Impact Splash Screen Comes Up – It Gets To Certain Stages Of “Initialization” (Specifically – u32Tif.fio…), And Then The “Message” Pops Up (Behide The Splash Screen / But You Can See The Title Bar Of The Error Message / And Drad It Out Of There) – The “Message” Is (A Problem With Photoimpact And It Will Be Closed).

A Long Story “Long” – I Have Never Had Any Trouble With Photo Impact (Not) Opening Before,..Now (It’s) Consistently Broke.
Things I Tried:
I Did A (Un-Install) Of Photo Impact 13 Pro,…And Re-Installed It…
Same Problem Persists.
I Did “A System Restore” To An Earlier Time – When Things Were Fine – And On Top Of That I (Un-Installed) Photo Impact 13 Pro, And Re-Installed It Again.
Same Problem Persists.
The Windows “Report” Reports Something About (Memory) – So I Ran A Memory Diognostic. Windows Reports That There Were No Memory Problems Found.
—-
All My Other Programs Are Fine, And
(Deleting) Startup Programs – Like PhotoImpact’s Help Topics Suggest – Is Not The Answer – This Has All Been Fine Before.
Nothing Else Has Been Added – And The System Restore Has Taken Us Back To When This Program Was Fine Before.
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What The Crap Could (Trying To Open A File/Short-Cut/Launching Photoimpact) From Within Windows Explorer (From The Recent Folder) Done To Screw Things Up?
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I Told You – You Wouldn’t Believe It.
Any Ideas?

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