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Why AOL hang on cable modem?

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3 replies

by michelinda 1 view

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First of all, an apology to all. Yes, a client has AOL on a cable modem.

I recently replaced his motherboard. The new motherboard is an Elitegroup (ECS) K7S5A with a 1000 Duron chip. It runs great except sound is too quiet (see question I posted on that in troubleshooting) EXCEPT I can't get AOL to work.

Installation works great, but when it connects to AOL (via tcp/ip) it hangs the entire system. Sometimes I even get the blue screen of death. I was afraid it was my cd, so I used adifferent one, even tried an older version (was using 7.0, tried 6.0 too). Same result.

Why would AOL lock a system that isn't even using its ISP? The other software works great. Internet Explorer works great as long as you don't try to use AOL. Outlook (with ISP) works great as long as you don't try AOL.

Any ideas? He really wants his AOL.

3 replies

by cyberstud_m

well I have a question for your question is the client trying to connect through to the internet or just options like Aol Instant Messenger?
And if it is just messenger then you should just find the seperate file for it. I have Aol instant messenger but not an aol account. you do have those options.

by michelinda

No, not just instant messenger. He needs all of aol. Aol finally talked us through it, after weeks of talking to people at AOL who couldn't help. Thanks for the help though!

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