Why are accents replaced by ?'s in black diamonds in some i/c messages? - TechRepublic
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September 5, 2011 at 02:50 PM
handsomeprints

Why are accents replaced by ?’s in black diamonds in some i/c messages?

by handsomeprints . Updated 14 years, 10 months ago

When I receive some french emails, each accented letter is instead replaced by a white question mark inside a black diamond. This happens only with some incoming messages. Here is some data from the email header for one such message:

X-Mailer: AtMail 1.02
Content-Type: text/plain; charset=”utf-8″

From what I’ve read, this is likely due to improper encoding by the mail program used to send the message, is that correct? Can this be rectified on my end?

With the message displayed, if I go to Other Actions -> Encoding and change the encoding from Unicode to Western European, the question marks are replaced by “????”.

Thank you in advance for any help!

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