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Why can't I load programs?

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Why can't I load programs? The install wizard pops up, starts to load then says "preparing to install" but then nothing happens. What do I check to fix this?

13 replies

by gigelul

Hi,
If you install from a CD try to copy the source on HDD and launch installation from HDD. (maybe is a bad CD or CD-ROM).
If you use WinNT/2k/XP check in event viewer for errors.

by gary mcp

Make sure you have enough free space available. Also check your temp directory, and delete all unneeded files.

Cheers,
Gary

by rcom

If this problem recently started the first response may be the case. The question I have is have you ever been ale to load software?

Some other things you can try,

Use Ctrl-Alt-Delete and stop all programs that are running except Explorer and Systray. If used disconnect or turn off DSL/Cable. Then run the setup again. If it still hangs then there may be a problem with the CD drive. Try changing the settings. Go to System Properties and select the Performance Tab, Choose File System from the lower left. Choose the CDROM tab. Move the slider back to half. Set the type to "No Read Ahead". Try one or both at a time.

If you don't have one yet this makes for a good excuse to pick up a Burner, DVD player or combo drive.

by ricardomenendez

Another idea:

if it's a program setup stored on a server, try connecting the shared resource to a unit letter first because some programs just won't install unless they're linked to a resource. (i.e. when you're using someone else's CDROM unit)

by vh_s

This kind of problem usually comes from anti-virus software, where nowadays they tend to have the feature like "real-time protection" (by Norton) and other name by other anti virus software.

Try to disable the feature first, or uninstall.

You could reinstall the antivirus followed by the program you want to load then.

vh_s

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