Why can't I make a simple USB mouse work on a laptop

By teapotcharlie ·
Sounds like a stupid question, you just plug it in, don't you. Well I did and it lit up like a Christmas tree but it will not move the pointer or click anything. An older mouse worked on this Acer Aspire 1640Z laptop and I tried the mouse on my Dell and it works fine. When checking the device manager in Win XP it does not appear in the section marked 'Mice and other pointing devices' but there is an entry in the Human Interface devices section so the software knows it has a device but cannot quite make it work. I tried changing the driver but all this did was stop the old mouse from working. Has anyone seen this before or has any clues as to why a simple mouse can cause so much trouble?

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Tried another USB port?

by DarkWaterSong In reply to Why can't I make a simple ...

Most laptops end up with one or more dead USB ports, if you have not already try another port. Also try rebooting the laptop with the mouse attached and finally, check for any unknown devices after the mouse is plugged in.

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Chances are - the HID Device is actually your keyboard ...

by OldER Mycroft In reply to Why can't I make a simple ...

In which case, your laptop may not have any device driver for the mouse.

Prior to trying to use this rodent, how was the touchpad behaving ?

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