Why Can't I RDP into Computers on my Work Network? - TechRepublic
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November 3, 2010 at 02:34 PM
jbrunsting

Why Can’t I RDP into Computers on my Work Network?

by jbrunsting . Updated 15 years, 8 months ago

I have a bit of a quandary here and I’m hoping someone can help you. I have recently begun having problems with people being able to connect, via RDP, to their desktops in the office when they are at home. What they do is connect to our network via VPN, then RDP from their home machines to their desktops in the office.

Now, everything else seems to work. They can ping their desktops, they can get to the file server’s shares, I even managed to get one of them to RDP into a server. But when they try to RDP into their desktop by name, it fails. I then had them try to RDP into their desktop via IP and it worked. The problem? We use DHCP, so those IPs are not static and could change at any time.

So it seems almost like a DNS issue. However, SOME of the DNS is still working, since they are able to ping the desktop by name and connect to the file server by name. It’s like only desktops are not getting their DNS names translated across the VPN connection.

Very strange and so I’m hoping to pick some brains here. Thanks!

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