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why computer hangs when opening a file/folder?

By spysod ·
recently when i am trying to access/ open a media file/folder, my computer stops/hangs and get turned off.
when i am clicking a particular file i can see color bar in address bar move very slowly and computer stop reacting and get turned off.
please suggest troubleshooting!

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You'll have to help us a bit more here

by OH Smeg In reply to why computer hangs when o ...

What type of computer is this?

What Operating System is in use Windows XP or something else?

What type of file are you attempting to open?

When you say when i am clicking a particular file i can see color bar in address bar move very slowly and computer stop reacting and get turned off.

Is this in a Web Browser or just some form of Window?

Also how long does your computer run if you don't try to open these file types?

Col

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pretty simple

by night-fury In reply to why computer hangs when o ...

it has to be something in the windows , if the media files are important , you have to reinstall the windows

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