Why does my email signature corrupt once it is received?

By AstieD ·
I have created an email signature in Photoshop on a my imac and have supplied client with a 72dpi, RBG, JPEG file. My client has Microsoft Outlook. When he opens an email to send it looks clear, however once it reaches the receiver it becomes corrupt. How do I prevent this from happening?

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Not sure why this happens

by OH Smeg Moderator In reply to Why does my email signatu ...

But I've always found that Outlook doesn't like anything but Rich Text Format type Files as a Signature.

So I've always used that File Type with users who use Outlook.


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Beware: Rich Text only for outlook

by TobiF In reply to Why does my email signatu ...

Outlook offers three mail formats:
HTML, Rich Text, and Plain Text.
It is specifically noted that Rich Text only works well within the Exchange/Outlook domain. So, for interoperability, make sure you rather use HTML-format.

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