Software
I had a problem with a user that when she opened Outlook 2000 it just hung. I deleted and recreated her profile and it worked. Now the big bos want's to know why this happens. Can somebody pls tell me because nobody seems to know.
Thanks
Ed
by pchlp
I believe that Outlook will go haywire if it is bigger than 2 gig. The client should delete all emails that are no longer needed. If you go to Microsoft Knowledge Base you will find more info and there was a utility from Microsoft to repair a corrupted Outlook installation.
regards,
Mike
by ariston
All mail in Outlook 2000, XP, and 2003, are stored in a single file labeled outlook.pst. Mike is correct that with 2000 and XP, the PST file size can be no larger than 2 GB. If it breaches that size, it will refuse to download any more mail.
However, if you have trouble with Outlook opening, there is a chance that the program crashed and a TEMP file became corrupted. The other issue is that I believe sometimes Outlook needs to re-index the PST file so it knows what mail is where. The larger the size of the file, the longer it will take to open Outlook after a crash. I would associate a long start time, however, with a potentially corrupt temp file.
Hope that helps!
Ariston Collander
ariston@coxcomputer.com
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