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Why does server shut down after backup?

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by flamble27

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The NT server at one of our branch offices shuts down after doing its nightly backup. By shut down I mean 'off'. The server itself acts as if somebody turned it off via the power switch. When the computer is turned back on the system log reads that the backup worked and everything seems fine. Problem is this is a branch office too far away for me to visit, it's really scaring the not-so-computer-literate manager at the site. I need to be able to 'fix' this over the phone. What should I tell her to do to make this stop?

5 replies

by beermonster

Hi,
Quite possibly on the wrong track, but i had something similar happening in a shop situated in a shopping center. In this case, backups were failing every night on the server, and a machine which processed an overnight upload procedure before auto-logging off appeared to be logging off without running the procedure at all. Turns out that the power supply in the (new) shop was poorly wired, and every night when the shop staff left and turned off the lights, they also cut the power to themachines !! When the manager opened up in the morning, the first thing she did (you've guessed it)was hit the light switch - so by the time she'd hung up their coat, got a coffee etc and got to her desk, the machines were all up again. Sounds obvious now but it took a while to figure out what the h#ll was going on !!! Anyway, one of the places I'd be looking first in your situation is whether anything could be tripping the power...
Good luck : )

by rbuitenga

Could it be that there is a script running wich should reboot the server after the backup has completed? This is quite a common practice and sometimes there is a litte typo in the script so instead of a reboot the machine powers down..

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