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Why not monitor network performance?

By michael.hoehl ·
With increased concerns about IT budgeting, technology ROI, network capacity planning for new business applications, and network staff utilization, why aren't more companies monitoring the performance of their network? The benefits of performance monitoring are well known (problem avoidance, clear evidence of trends, credible expense justification, saved time, improved service levels). Many companies have invested in fault notification solutions (red light-green light). Unfortunately, being alerted when something breaks provides little to no help with budgeting, software deployment, and problem avoidance.

Reporting on current network LAN/WAN/Server capacity, responsiveness, and utilization would seem to me vital today--especially considering the economy and recent business trends. This information is required to save time, save money, reduce project risk, and maximize current infrastructure investment.

How would you justify the expense of a network performance monitoring service/software solution? How would performance reports make your life easier and increase credibility? What are your thoughts?

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