Question

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why wont sata dvd work?

By williamm77 ·
I have win xp with sp3 I have installed a Liteon internal dvd writer iHAS424 the bios sees it .when you check my computer it is there. But when you put a disk in all the icons on the desktop are locked up.I also have a sata hhd installed and did not have any problems.

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All Answers

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Request for Clarification

by Charles Bundy In reply to Clarifications

OK after rereading the above it looks like the dvd drive is showing up in WinXP. Based on the MB model number you gave ( M2NPV-VM ) you might want to check and make sure SATA 1-4 has RAID disabled in the BIOS. Have you checked the disc in another computer to make certain it isn't the optical media? Tried a known good disc in the suspect dvd drive?

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Well as you have a Hardware Problem

by OH Smeg In reply to why wont sata dvd work?

You'll need to list the Hardware that you have here.

So what M'Board are you running and which SATA Connectors are the SATA HDD and Optical Drive plugged into?

Some M'Boards have several SATA Connectors but do not support a Individual SATA Device on each Connector as they where designed to support RAID Array HDD on some connectors only not stand alone drives.

Col

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Reponse To Answer

by williamm77 In reply to Well as you have a Hardwa ...

it is a asus motherboad thank you you gave somethings to check

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Reponse To Answer

by TheChas In reply to Well as you have a Hardwa ...

We need the specific model number of your motherboard. Asus has made 100's of different motherboards and the advice needs to be for the specific model you have.

This may also be an OEM board manufactured by Asus. If there is a brand and model for your computer, please provide that.

Chas

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Reponse To Answer

by williamm77 In reply to Well as you have a Hardwa ...

asus M2NPV-VM

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Chip-Set Driver

by TheChas In reply to why wont sata dvd work?

You may also need to download and install a newer or the latest version of the Chip-Set drivers for your motherboard or SATA controller.

The driver for the chip-set or SATA controller provides the driver for all of your drives. If it is out of date and does not fully recognize your drives, the drive will not work.

Chas

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Reponse To Answer

by williamm77 In reply to Chip-Set Driver

thank you you gave me some things to try

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A little more info needed

by Charles Bundy In reply to why wont sata dvd work?

I'm a little unclear on which is the problem. Does the DVD/CD icon show up under WinXP - My Computer? or is it the lockup that is the problem?

You indicate that "all the icons lock up" when you put a disk in. That sounds like a bad optical media read-retry thrashing, not a hardware problem, assuming that the DVD/CD icon is there in the OS as well as the BIOS.

What ASUS motherboard are you using? OH Smeg is spot-on regarding certain SATA ports being attached to different SATA controller chipsets. Usually they are color coded. If so move your DVD cable to a SATA port of the same color as the HD.

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Reponse To Answer

by williamm77 In reply to A little more info needed

asus M2NPV-VM

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possibly installation method ?

by tigerbright888 In reply to why wont sata dvd work?

My guess is that you replaced the optical drive without first uninstalling
the previous drive and so Windows is still configured for the previous
drive, hence the i/o issue
Not normally a problem but some dvd models have low compatibility with other
drive configurations when installed without taken this factor into account.
I would suggest uninstall the dvd device via device manager , shut down the
computer and physically uninstall(disconnect) the dvd drive, then restart
twice to configure as per the new chipset specs (the second time to create a
new last known good Windows)
Then shutdown and then reinstall the drive unit and boot up to positively
install and configure for the new dvd drive

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